ERP 5.0 as a response to IT trends and customer needs

The main driving force in Comarch ERP 5.0 is the widest possible use of artificial intelligence to improve company operations. Our solutions are also equipped with BPM and RPA mechanisms, which are used to automate processes carried out with the ERP system.

ERP 5.0: A response to IT trends and customer needs

A very important aspect is the ability to implement multichannel sales, based not only on e-commerce, as well as access to the system from mobile devices for Clients, employees and management.

Out systems address the philosophy of Industry 5.0, such as the digitization of processes (e.g., in the area of e-Finance and e-Documents), the use of AI, human focus (including transparency of operations and access to necessary information), and sustainability and resilience to threats, primarily in the IT area (cybersecurity).

All solutions are available in the cloud. It is up to the company to decide whether to choose services in the Comarch Data Center or to work from its own server room.

Comarch ERP systems

Comarch ERP 5.0 is an innovative, functionally rich and rigorously tested by many ERP class systems Clients directed to enterprises of every industry and size. Explore our solutions:

Artificial Intelligence (AI)

Artificial intelligence (AI)

We are standing on the threshold of a breakthrough related to the increasing use of AI (Artificial Intelligence) tools in many aspects of our lives. Artificial intelligence is being applied not only to the generation of images and chatbot phone calls, but also to business management.

AI in Comarch ERP

The ability to communicate efficiently with the system using natural language based on Comarch ChatERP. Thanks to this, you can not only find out what kind of products sell best and which contractor generates the highest margin, but also issue an invoice or block a defaulting customer. All this can happen in the form of the same conversation you have with a human co-worker.

Artificial intelligence in Comarch ERP also means improvements in document registration (Comarch OCR), debt collection, warehousing, purchasing, e-commerce, or the work of a sales representative. 



Automating processes does not necessarily require the use of AI mechanisms. In many cases it is enough to establish a rule. This rule might define that an invoice should be generated automatically after goods are released from the warehouse, or that a purchase order should be prepared for approval when the quantity of goods or raw materials falls below a set minimum level.

Therefore, Comarch ERP solutions have been equipped with BPM (Business Process Management) tools, which make it possible to model the paths of conduct in many business situations.

RPA mechanisms (robotic process automation) mean that certain operations can be performed automatically by the system, without human involvement.

Sustainable development

Sustainable development

The implementation of Comarch ERP results in a number of organizational changes which positively affect the environment and relations with surroundings, among others:

  • you save paper thanks to electronic document circulation,
  • you reduce electricity consumption (fewer changeovers in production, use of the cloud - fewer servers),
  • you use less fuel (optimization of sales and service staff travels)
  • you optimize resource management (rational purchase planning, pallet management),
  • more transparent communication with employees (sharing necessary information, Employee Appraisal System).

The Comarch ESG solution will also soon be available, which will facilitate collecting data necessary for the preparation of non-financial reports and generating those reports in the format required by public institutions.


Decisions made at national and EU level impose an obligation on businesses to provide a range of information in electronic form. Meeting the requirements related to this is an absolute basis for the development of Comarch ERP. Therefore, our systems support cooperation with the National e-Invoice System (KSeF), allow the submission of an e-report in accordance with the guidelines of the Ministry of Finance, or a financial report for listed issuers based on the European Single Procurement Document (ESEF).


Comarch ERP also allows efficient management of electronic documents, which are created in the company as a result of relations with suppliers or recipients (for example,  invoices, orders, offers and contracts), or generated in connection with decision-making processes inside the company (such as orders or introduction of a new product). The streamlining of information flow, as well as the secure storage of documents is possible, for example, with Comarch DMS. Meanwhile, Comarch EDI helps in the exchange of invoices and orders with contractors.


Selling and communicating with customers on the Internet is as natural as operating in a traditional shop. Comarch ERP tools allow you to conveniently run your own online shop in the B2C and B2B channels. In addition, we offer the possibility to list products on popular auction sites (Comarch e-Sale).

Internet Sales


Today, the modern shopping experience implies integrating all contact channels in line with the omnichannel concept.

Regardless of whether the customer makes a purchase in a stationary shop (Comarch POS), on a mobile device or on a website, he or she should be able to contact the seller in another channel and, for example, pick up goods ordered in an e-Store or complain about a product by going to a retail outlet. By implementing Comarch ERP, you can be sure that employees and customers will be able to implement key business scenarios across all channels.

Comarch Unified Commerce and OMS



The more dynamically a companyoperates, the more dangers it faces. Data loss as a result of a hacking attacks or human error are, unfortunately, common. The ability to recover valuable information quickly is crucial. With Comarch IBARD, data in the form of backups will be protected by the best defense mechanisms in a modern Comarch Data Center in Poland, France and Germany. A form of data security is also provided by choosing the Comarch Cloud, which allows you to concentrate on your business instead of having to think about further security measures.

Backup files and databases with Comarch IBARD

Industry 5.0

Digitization of processes taking place on the production floor or in the warehouse is becoming increasingly common in manufacturing companies. The place of paper production guides has been taken by MES panels (Comarch ERP XL MES), and warehouse operatives in many companies are equipped with portable terminals (data collectors), which may be based on Comarch WMS. Advanced production scheduling tools (Comarch APS) are increasingly replacing spreadsheets.

Industry 5.0

The fifth industrial revolution means even deeper integration between people, machines and manufacturing processes. This is made possible thanks to the IoT (Internet of Things), which allows various objects, such as production machines and location devices, to communicate wirelessly. Artificial intelligence is beginning to play a significant role in this process.

As a result, information on production status obtained automatically from machines or entered by operators (Comarch IoT MES) flows very quickly and is visible to all people involved in the production process. This allows more efficient use of production resources, and serves to make the results obtained by individual departments  brigadesor employees more transparent.

Big Data and analytics

Big Data and analytics

It is difficult to imagine the efficient management of a company without access to information on results relating to sales, receivables, costs, or production orders. That is why Comarch Business Intelligence provides analytical solutions that quickly deliver the necessary data. The system offers not only knowledge, but also the resulting conclusions, based on which it is easier to understand the business, make accurate decisions and gain an advantage over the competition. 

Data of interest to a company manager may now be derived from many sources, such as is growing - it is not only ERP systems and other IT solutions used in the company, or external sources. With Comarch BI, you can turn even huge data sets into useful business information.



Mobility is a trend that is increasingly determining business realities. A smartphone can be as effective a work tool as a desktop computer.

With mobile applications, you can manage your business wherever and whenever you want (Comarch Mobile DMS). Employees can record work time or report vacation from a smartphone too (Comarch HRM, Comarch TNA). Salespeople can collect orders and send them directly during a visit to the Client (Comarch Mobile), and service technicians can register a repair or inspection performed without visiting the office (Comarch Mobile Service).

Comarch Cloud

Comarch Cloud

Cloud technologies from a trusted, proven provider guarantee convenient, secure access to data from any device and at any time. We provide hosting services and give the opportunity to use software in SaaS (software as a service - available over the Internet on our servers), PaaS (platform as a service) and XaaS (everything as a service) models.

The group of Comarch Cloud users keeps growing. The decisive factors are access to advanced IT solutions without having to spend a lot on their own servers, licenses and related services. Security of the IT environment is also a very important aspect.

Develop with Comarch ERP 5.0

Develop with Comarch ERP 5.0

In a world where the pace of technological change is constantly accelerating and market competition is becoming more demanding, the key to success is not only choosing the right ERP system, but also a technology partner that can provide comprehensive and future-proof solutions. 

Comarch ERP 5.0 solutions, thanks to the use of artificial intelligence, automation of business processes and mobility support, offer companies the tools they need for effective management. By choosing Comarch ERP, enterprises gain confidence that their ERP system will not only meet current requirements, but will also support their growth in the future, enabling them to achieve a sustainable competitive advantage.