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Do you wish to rise up to your insurance clients’ expectations? Does your company need to accelerate digitalization and improve sales force performance?
The solution to your problems and challenges is a state-of-the-art insurance system that satisfies all: your clients, agents, brokers and back-office employees. A software, which will make your company more responsive to the changing environment.
As a modern and competitive insurer, you are concerned about occurring rapid digitalization, increasing importance of online sales channels and the need to constantly adjust products offered. The solution to your problems and challenges is a state-of-the-art insurance system.
Comarch Digital Insurance is the insurance software which allows you to advance digital transformation at your company. This insurance front-office solution will digitize your sales and service processes with real omnichannel customer experience. Let your clients and distributors engage with your company from a range of devices, anytime, anywhere.
Your employees, distributors and clients will feel the difference in their experience, thanks to user-friendly interface. It will not only help increase their satisfaction, but also automate and optimize their sales processes. The workflow and automatic task management will improve work organization and save time. The cutting-edge insurance software is also necessary to provide legal compliance in a constantly changing business environment. Imagine you can have all of it in just a few months thanks to configurable modules. Fast implementation is another upside of this digital insurance solution. And when you have it, you can also configure your offer as you please.
Agents can cooperate easily with their clients: sales processes started by a client can be continued by an agent. Or an offer prepared by the agents can be instantly accepted and acted upon by the clients. Both parties can exchange information and documents on the go as well. All features needed to provide comprehensive service via different channels are available in one insurance system. This is possible with Comarch Digital Insurance, which provides your company with integrated applications for different users based on one common business logic engine. An application dedicated to business administrators supports flexibility of your company’s offer. It allows the administrator to manage translations, dictionaries, document templates, organizational structure and more. Simply, everything what clients expect these days.
A key strength for Comarch Digital Insurance is that it consists of front-office applications that connect call center agents, independent agents, and customers in real time, which provides synchronized information flow and streamlined workflow for agents during application processes.”
This digital insurance software is modular, which ensures flexibility. The insurer can select particular elements of our insurance software fitting their needs. Comarch Digital Insurance can serve as:
CPQ (Configure, Price, Quote) solution for quick premium calculation
Tool for distributors for better work and performance management
Direct, customer-focused insurance sales channel and Customer Portal
Group policy portal to manage insurance contracts end-to-end
Omnichannel solution to improve service quality
Using of digital insurance software
What we needed to do:
In order to increase work efficiency, we needed to provide AXA’s distribution network with a modern sales and client-servicing tool, that would keep up with new regulations, and, as regards customer experience, set the basis for an omnichannel strategy.
Was our customer satisfied?
“We have never worked with Comarch before, and we took some risk choosing a newcomer on the Luxembourg market. Today we can say we made a good choice and delivered the project on time, scope and budget.” – Olivier Vansteelandt, CIO at AXA Luxembourg
What we needed to do:
Deliver a solution that would shorten the time of sales and after-sales service with additional customer communication channel to serve customers quickly and efficiently
Was our customer satisfied?
“Features provided by Comarch ensure that our agents, managers and call center employees enjoy optimal work performance and serve our customers at the highest possible level – quickly and efficiently.” – Jacek Szwankowski, Project Manager for POS 2.0 at UNIQA
All applications dedicated to sales force, clients and a business administrator are based on one common engine which provides business logic. The engine ensures a smooth workflow of tasks and activities, efficient management of insurance product definitions, as well as easy access to clients’ data and policies. The architecture allows users to cooperate and continue the sales or service processes started by one user type and finished by another.
Each group of users has their own set of modules and features optimized for their needs.
Tell us about your business needs. We will find the perfect solution.