Managing loyalty in the insurance business is a process that results in retaining your customers and keeping them engaged and motivated. Well-designed and properly conducted loyalty actions could help to lower the churn rate, meet KPIs and achieve higher profitability.
Nowadays there are multiple challenges that insurers must face: multisource data collection and dynamic changes in customers’ habits. Moreover, there is a need to maintain constant connections and interaction with customers and notice their individuality.
All of this can be managed by implementing Comarch Loyalty for Insurance
Our loyalty in insurance offer is an all-in-one suite of cloud-based business applications and professional services that can help you to:
Comarch Loyalty Solutions for Insurance is dedicated to insurance companies, brokers and insurtechs. The suite fits any kind of operations, including B2B, B2C and B2E. All functions you need - consolidated within one cloud-based application.
Comarch Loyalty Solutions brings benefits to different stakeholders across the insurance industry. Customer relationships teams and helpdesk representatives are able to make current customers stay with the company and build a long-term partnership.
The marketing department gains the possibility to set automated e-mails and push notifications sent to customers, which are based on their specific behaviors. The communication strategy is fully personalized, so your offer wouldn’t be the same for each customer. That makes your services unique.
Additionally, sales and profits will be increased after insurance brokers will start to offer multiple supplementary benefits to the new customers, as the price of services is not the only key factor anymore.
Insurance companies can also motivate and show a new kind of appreciation to their employees. With a well-designed and effectively managed motivational system, employees will feel appreciated.
Comarch Loyalty Solutions are cloud-native. It means there is no complex and time-consuming implementation process and it also gives a wide spectrum of loyalty management possibilities.
Comarch is a well-known provider of loyalty programs and cloud services for financial institutions. We rely on our software engineers – true experts with decades of professional experience. Over the years, they have obtained deep knowledge of such domains as insurance and banking. Thanks to this, we can achieve a high level of quality and have an edge over other vendors.
We have been working with banks and insurers for over 20 years. Comarch has become a trusted partner for companies like:
Tell us about your business needs. We will find the perfect solution.