Comarch Loan Origination

Comarch Loan Origination is a modern platform dedicated to financial institutions that offer credit products for all types of customers via any sales channel. The design of our lending platform is based on the proprietary solution, Comarch Business Process Management. Thanks to this, all the parameters of a loan product, the process itself and the associated screens and printouts can be tailored according to the client’s needs. Moreover, the solution can be used to design and configure any kind of business processes.

Our loan origination system provides a comprehensive service of credit processes and enables business administrators in the financial institution to independently manage all of the elements of the processes, including a process itself, user screens, printouts, business parameters and logic (algorithms). The configurability and flexibility of Comarch Loan Origination decrease the time of implementing changes or new products to the minimum. Its testing functions allow to implement correct and verified products. Thus, all functions that are necessary to sell banking products for individual or business clients are now available on a single lending platform.

Key business advantages

End-to-end support for loan processes

No stage is left out: identification of customers' needs, loan simulation, filing an application, making a loan decision, signing an agreement and disbursing the funds

Loan-approval process automation

Configurable underwriting algorithms take into account the credit offer conditions comparing to the customer's financial standing, its scoring/rating and results of its verification in different databases.

System connectivity

Seamless communication with external and legacy systems is guaranteed by the platform thanks to its ability to exchange data directly between various components

Ergonomics and re-usability

Even non-expert users can quickly design complex processes, user input forms and printout templates, taking advantage of previously defined processes as subroutines

Process auditability

The platform records the entire history of a process, providing data on all participating users, dates of modifications and loan statuses

Reduced risk

The risk of errors occurring in the process of loan granting is next to none as the system ensures data correctness and consistency

Comprehensive services

Clients are supported by our specialists during system implementation projects as well as in the context of independent analytical and advisory service

Cost savings

Operating costs are significantly reduced due to efficient management of the organization’s activities allowing for quick reactions to market changes

  1. 1. Process management
  2. The module enables configuration of processes for any business area. Its intuitive graphic editor was designed and developed for business users and does not need any expert IT knowledge to use it. A short training, offered within the implementation, is all that is required to start using the tool.

    The graphical process editor supports, among others:
    • assignment of specific tasks to users/process roles
    • definition of timeouts for human tasks or processes (maximum time to perform a given task)
    • generation of information and alerts to users about exceeding the time allowed for a task
    • logging all activities during the process (who, when and what was changed in the process)
    • validation of the correctness of the process
  3. 2. Form management
  4. One of the key elements of Comarch Loan Origination is the ability to define and manage user input forms. The module complements the process management functionality as the forms are completed by end-users at various stages of the credit process.

    Selected areas covered by the orm management module are:
    • definition of questions and answers (field types and context)
    • assignment of default values to answers
    • adding descriptive information to each question (question tips)
    • check-list configuration (documents required from the client)
    • graphical layout management
  5. 3. Printout management
  6. The module covers such functions as:
    • configuration of new templates and modification of existing ones
    • testing (possibility of filling out the gaps and testing the printout without starting a process)
    • adding business rules (e.g. additional clauses appear for selected products, the paragraphs are appropriately enumerated)
    • generation of printouts with completed bookmarks in the MS Word or PDF format
    • multiple print copies of the documentation from current or archived processes
  7. 4. Document repository
  8. The module contains defined algorithms to generate a list of documents (document check-list), which should be provided by the customer. The list depends on bank-specified parameters, e.g. product type, requested amount, type of income.
    For each position on the check-list, the module allows to attach digitized documents (as electronic file(s)) and link them to a customer or an application. All attached documents are archived in the repository and are available for searching and viewing by empowered users.
  9. 5. Integration management
  10. The module provides functions that make integration of Comarch Loan Origination with other systems, internal or external, extremely straightforward. It supports configuration of services that can be called from credit process steps. The configuration is done using a graphical interface in a very intuitive way, which makes it possible for non-technical users to carry out tasks that otherwise would need to be performed by programmers.
  11. 6. Scoring / rating
  12. The primary purpose of these modules is to support bank analysts in designing and implementing optimal strategies for assessment of loan applications and credit risk related to a credit decision, and, in a wider scope, to the total debtor base. Usage of the scoring / rating module in a credit application process results in lower credit risk and therefore improves the quality of the entire debt portfolio.
    All calculations in both modules based on defined algorithms and data:
    • in different format (numbers, texts, dates, logical values)
    • quantitative (mainly financial data) and qualitative (customer characteristic)
    • from loan origination system and / or other system (both internal and external)
  13. 7. Collateral
  14. The collateral module is responsible for management of credit collaterals. In particular, it covers definition of collaterals, registration of collaterals in credit process including debt securing assets, legal form and valuation, as well as registration of collaterals in the bank transactional system. Collateral once registered in the system can be used many times in within the same customer's processes.
  15. 8. User management
  16. The module provides management of user access rights to the system and covers such areas as:
    • user account setup
    • system authentication and authorization of the users
    • security policy management
    • security breach notifications
    • user absence management
  17. 9. Comarch Loan Origination front-end
  18. The CLO front-end provides functionality for end-users of the system. It covers actions that the users perform in the context of business processes as well as tasks not related to these. The front-end constitutes an element whose graphical look-and-feel is usually adjusted to conform to the bank’s corporate identity and/or UX/UI requirements
    The CLO front-end covers, among others:
    • Inbox (task mailbox)
    • Detailed information on task history
    • Access to dedicated interfaces (document check-list, knowledge base etc.)
    • Internal communicator / notifications
    • Management panels
  19. 10. Comarch Loan Origination business configuration
  20. This part of the CLO includes features that aim to facilitate the management of the entire system and many of its individual elements. These are primarily universal components that are used by multiple system modules. The most important are:
    • Management of system parameters (dictionaries, matrices)
    • Product policy management (product versioning and product lifetime management)
    • Business rules (validations, algorithms)
    • Multi-language support configuration

Process management

The module enables configuration of processes for any business area. Its intuitive graphic editor was designed and developed for business users and does not need any expert IT knowledge to use it. A short training, offered within the implementation, is all that is required to start using the tool.

The graphical process editor supports, among others:
  • assignment of specific tasks to users/process roles
  • definition of timeouts for human tasks or processes (maximum time to perform a given task)
  • generation of information and alerts to users about exceeding the time allowed for a task
  • logging all activities during the process (who, when and what was changed in the process)
  • validation of the correctness of the process

Form management

One of the key elements of Comarch Loan Origination is the ability to define and manage user input forms. The module complements the process management functionality as the forms are completed by end-users at various stages of the credit process.

Selected areas covered by the orm management module are:
  • definition of questions and answers (field types and context)
  • assignment of default values to answers
  • adding descriptive information to each question (question tips)
  • check-list configuration (documents required from the client)
  • graphical layout management

Printout management

The module covers such functions as:
  • configuration of new templates and modification of existing ones
  • testing (possibility of filling out the gaps and testing the printout without starting a process)
  • adding business rules (e.g. additional clauses appear for selected products, the paragraphs are appropriately enumerated)
  • generation of printouts with completed bookmarks in the MS Word or PDF format
  • multiple print copies of the documentation from current or archived processes

Document repository

The module contains defined algorithms to generate a list of documents (document check-list), which should be provided by the customer. The list depends on bank-specified parameters, e.g. product type, requested amount, type of income.
For each position on the check-list, the module allows to attach digitized documents (as electronic file(s)) and link them to a customer or an application. All attached documents are archived in the repository and are available for searching and viewing by empowered users.

Integration management

The module provides functions that make integration of Comarch Loan Origination with other systems, internal or external, extremely straightforward. It supports configuration of services that can be called from credit process steps. The configuration is done using a graphical interface in a very intuitive way, which makes it possible for non-technical users to carry out tasks that otherwise would need to be performed by programmers.

Scoring / rating

The primary purpose of these modules is to support bank analysts in designing and implementing optimal strategies for assessment of loan applications and credit risk related to a credit decision, and, in a wider scope, to the total debtor base. Usage of the scoring / rating module in a credit application process results in lower credit risk and therefore improves the quality of the entire debt portfolio.
All calculations in both modules based on defined algorithms and data:
  • in different format (numbers, texts, dates, logical values)
  • quantitative (mainly financial data) and qualitative (customer characteristic)
  • from loan origination system and / or other system (both internal and external)

Collateral

The collateral module is responsible for management of credit collaterals. In particular, it covers definition of collaterals, registration of collaterals in credit process including debt securing assets, legal form and valuation, as well as registration of collaterals in the bank transactional system. Collateral once registered in the system can be used many times in within the same customer's processes.

User management

The module provides management of user access rights to the system and covers such areas as:
  • user account setup
  • system authentication and authorization of the users
  • security policy management
  • security breach notifications
  • user absence management

Comarch Loan Origination front-end

The CLO front-end provides functionality for end-users of the system. It covers actions that the users perform in the context of business processes as well as tasks not related to these. The front-end constitutes an element whose graphical look-and-feel is usually adjusted to conform to the bank’s corporate identity and/or UX/UI requirements
The CLO front-end covers, among others:
  • Inbox (task mailbox)
  • Detailed information on task history
  • Access to dedicated interfaces (document check-list, knowledge base etc.)
  • Internal communicator / notifications
  • Management panels

Comarch Loan Origination business configuration

This part of the CLO includes features that aim to facilitate the management of the entire system and many of its individual elements. These are primarily universal components that are used by multiple system modules. The most important are:
  • Management of system parameters (dictionaries, matrices)
  • Product policy management (product versioning and product lifetime management)
  • Business rules (validations, algorithms)
  • Multi-language support configuration
Comarch Loan Origination marries a mature set of features with a flexible approach. The system stands out from other solutions available on the market due to its high flexibility, which allows the adjustment of processes to the actual needs of the financial institution. The key features of the platform include:
  • Automation and end-to-end support – considerably decreases the time needed to go through credit application processing, starting from pre-sale activities such as simulation to agreement completion and complemented by process monitoring and after-sales support
  • System connectivity – Service Oriented Architecture (SOA) and Enterprise Service Bus (ESB) enable direct data exchange between various components and thus the platform can be the orchestrator of requests to external and legacy systems
  • Wide range of business customization – no technical knowledge is needed to make modifications in the system, which thus enables business employees to quickly respond to changing market and legal conditions, significantly reducing time-to-market
  • Full management of loan documentation – all printouts are based on templates to automate the preparation of loan documentation; there are modules to generate applications, contracts, schedules, etc., as well as to collect income certificates and financial statements needed in a loan process
  • Cost savings – the platform consists of modules which provide a wide range of tools essential for sales of loan products; the modular structure implies that the financial institution is charged only for the functions they actually use
  • Technology – Comarch Loan Origination is based on well-tested, reliable solutions, that allow to work in a variety of client and server environments, and also provide scalability, high performance and availability

Last but not least, Comarch has a unique combination of skills under a single roof: business, technical (design and development), UX, implementation, integration, and maintenance. During the project implementation and also after the roll-out, Comarch’s goal is to accompany the client in employing new ideas and processes in order to create the optimal model adjusted to their specific needs and business context.

The modular structure of Comarch Loan Origination implies that its implementations may be performed in stages. The system modules cover the entire area of credit processes, from initial calculations and submission of the application, customer link by analyzing the creditworthiness, scoring and rating assessment, up to making an automatic or manual credit decisions, signing a credit agreement and releasing the funds in the core system of the financial institution.

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