How to Reach the Next Level of Customer Engagement using Guided Customer Journeys
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Doing business globally in the digital era means getting to grips with all manner of challenges. Quite apart from the fact that different customers in various parts of the world operate in their own time zones, there is also the question of multiple languages and currencies, and fluctuating exchange rates that impact customer charges. In order to deliver their services globally, providers sign agreements with partners all over the world. From the customer perspective, it is important and convenient to have only one agreement with their provider resulting in a single invoice, no matter where the access or service is established.
In line with these expectations, Comarch Digital Billing & Revenue Management system delivers multi-currency and multi-taxation handling as well as generation of financial documents not only for customers, but also for partners involved in the entire process of service delivery. Additionally, enterprise customers’ challenges are addressed by flexible rating rules that operate on configurations managed in Comarch Product Catalog. With a powerful billing engine, all charges are calculated and documents are issued in required currencies for all involved customers, partners and service providers.
How to Reach the Next Level of Customer Engagement using Guided Customer Journeys
Watch our video!
Full flexibility in price and cost managementEven the most complex offers and wholesale agreements can be precisely modeled with ease. | Ready for a global expansionMulti-currency, multi-taxation, multi-language support. |
One platform for all players in the ecosystemCSP, its partners and customers all use the same tool. |
Efficient Delivery of Global NFV-based Network Services for Enterprises all over the World
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