Telecom white papers, ebooks & other resources

Resources

  • Leaflet

    IoT Ecosystem

  • Leaflet

    IoT Analytics Platform

  • White Paper

    How to Personalize Telecom Services and Reach the Next Level of Customer Engagement Using Guided Customer Journeys

  • White Paper

    How to Foster a Devops Mindset in OSS Solution Development

  • White Paper

    How Can You Prevent Your Data Lake from Becoming a Swamp?

  • White Paper

    Monetize IoT Data with Analytics

  • White Paper

    5 Areas You Can Optimize by Moving BSS/OSS into the Cloud

  • White Paper

    How NFV/SDN Technologies Contribiute to the Faster Creation and Deployment of Services

  • White Paper

    How SDN/NFV Enables New Services and Business Models

  • White Paper

    How SDN/NFV Extend the Adoption and Capabilities of SON

  • eBook

    eBook: 7 Milestones of Digital Transformation

  • Case Study

    Case Study: OXYCOM

  • Case Study

    Case Study: Fring

  • Case Study

    Case Study: OnePhone

  • Case Study

    Case Study: Media Broadcast

  • Case Study

    Case Study: ViaSat

  • Case Study

    Case Study: SimpliTV

  • Case Study

    Case Study: Multimedia

  • Case Study

    Case Study: Grupo TVCable

  • Case Study

    Case Study: Auchan Telecom

  • Case Study

    Case Study: Plus Communications

  • Case Study

    Case Study: DTMS – Mainz

  • Case Study

    Case Study: Polkomtel SA

  • Case Study

    Case Study: Bite Group

  • Case Study

    Case Study: Belize Telemedia Limited

  • Case Study

    Case Study: Netia

  • Case Study

    Case Study: ngena (Next Generation Enterprise Network Alliance)

  • Case Study

    Case Study: Tier1

  • Case Study

    Case Study: NetWorkS!

  • Case Study

    Case Study: T-Mobile Austria

  • Case Study

    Case Study: Telekom Deutschland

  • Case Study

    Case Study: T-Mobile Poland

  • Case Study

    Case Study: MTS

  • Case Study

    Case Study: M2M - Telekom Austria Group

  • Case Study

    Case Study: E-Plus Gruppe (Now owned by Telefonica Germany)

  • Case Study

    Case Study: Telefónica Global

  • Case Study

    Case Study: Vodafone

  • Case Study

    Case Study: Telefónica Deutschland

  • Case Study

    Case Study: Orange Polska

  • Case Study

    Case Study: KPN

  • White Paper

    Benefits of Value-Driven OSS/BSS Managed Services

  • White Paper

    Integrating SON Functionalities into the Complex OSS World

  • White Paper

    The new role of billing systems in the Internet of Things

  • White Paper

    The State of Digital Transformation in Telecommunications

  • White Paper

    Switching To Cloud-Native OSS

  • White Paper

    How large CSPs like Vodafone utilize Comarch OSS to cope with todays challenges

  • Leaflet

    Self-Organizing Network

  • Leaflet

    IoT Connectivity Management

  • Leaflet

    Network Inventory Management

  • Leaflet

    InterPartner Billing

  • Leaflet

    BSS/OSS Transformations

  • White Paper

    How to Save Time and Money on Telecom Network Merger & Acquisition Processes

  • White Paper

    It’s Time to Focus on Quality in the IoT Ecosystem

  • White Paper

    Applying an Omnichannel Strategy in Telecommunications

  • White Paper

    How Telecoms Can Become Pro-Active in Managing Customer Experience

  • Leaflet

    Network Consolidation for M&A

  • Leaflet

    Configuration Management

  • Leaflet

    Customer Management

  • Customer Experience Management

  • White Paper

    How Adopting NFV/SDN Technology Enables Telecoms to Experiment with New Customer Services

  • White Paper

    How to Transform Your BSS to Become a “Service Provider of Everything"

  • White Paper

    The Key Elements of a Digital Service Definition

  • White Paper

    The European SME Survey – a Churn Challenge and a Revenue Opportunity

  • White Paper

    The Business Potential of NFV/SDN for Telecoms

  • White Paper

    The advantages of Product Catalog-centric BSS

  • White paper

    Telecom billing – time for a change

  • White Paper

    Telco Survey: Mobile Operators' CEM Strategies - the Market Reality

  • White Paper

    Software Defined Networking – how BSS/OSS tools can help unleash innovation

  • White Paper

    Slicing up the M2M revenue pie: How to get your share and boost your business

  • White Paper

    SLA Management: What Are You Missing?

  • White Paper

    Self-tuning OSS

  • White Paper

    Outsourcing Operations Systems and Processes

  • White Paper

    OSS and CRM – integration that pays

  • White Paper

    MVNO Business - Creating a Win-Win Model

  • White Paper

    Moving Service Assurance to the Next Level

  • White Paper

    Moving from network assurance to customer service assurance

  • White Paper

    Injecting OSS/BSS with Big Data yields big dividends for operators through Customer Loyalty

  • White Paper

    Increasing service innovation in the B2C and B2B customer segments: Specialized BSS/OSS silos or a unified architecture?

  • White Paper

    Increase Your Market Share with NG BSS

  • White Paper

    Increase efficiency of Order-to- Cash processes by optimizing field service management

  • White Paper

    Improve Customer Service and Increase Staff Efficiency with Field Service Management

  • White Paper

    How to make the most of your M2M platform

  • White Paper

    How to differentiate your M2M offering to ensure a competitive edge?

  • White Paper

    How to Create Offers That Really Fit the Needs of Your Enterprise Customers

  • White Paper

    How to align the business and technical side of products and shorten time to market

  • White Paper

    How can telecom operators turn the increasing data consumption to their benefit?

  • White Paper

    How CSPs can turn the digital era into a big business opportunity

  • White Paper

    Fulfilling the Promise of Component-Based Service Creation

  • White Paper

    From the core of the network to the customer. How OSS ensures a seamless customer experience.

  • White Paper

    European Survey: Understanding the needs of large enterprises in Europe

  • White Paper

    Employing the Self-Organizing Network concept for LTE rollout

  • White Paper

    Efficient Partner Management

  • White Paper

    Customer Experience-centric Network Planning & Optimization

  • White Paper

    Business process reengineering and optimization – the way to increase efficiency for telecom operators

  • White Paper

    7 Steps to Success in the Enterprise Market

  • White Paper

    4 Key Elements of Customer Experience Management for Telecom Operators

  • Leaflet

    Voucher Top-up Management

  • Leaflet

    B2B Solution

  • Leaflet

    Smart BSS

  • Leaflet

    Service Quality Management

  • Leaflet

    Service Level Management

  • Leaflet

    Self Care

  • Leaflet

    Product Catalog

  • Leaflet

    Convergent Billing System

  • Leaflet

    OSS Mediation

  • Leaflet

    CRM for Telecoms

  • Leaflet

    OSS/BSS Data Analytics

  • Leaflet

    OSS Managed Services

  • Leaflet

    Field Service Management

  • Leaflet

    Fault Management

  • Leaflet

    Customer Loyalty Management