A technologically advanced SFA application for mobile sales representatives
Streamline and automate your key business processes to drive better results
A technologically advanced SFA application for mobile sales representatives
Streamline and automate your key business processes to drive better results
Full support in sales processes • Automatic sales representative work reports • Full control and management of POS materials & fixed assets • Less administrative work
Predefined call scenarios • In-store sales processes • Direct contact with a superior • Work plan management (calendar and route management) • fleet management
History of cooperation • Sales analytics • Dedicated offers • Orders • Questionnaires
The app allows you to easily schedule and register a meeting with a customer. The layout of the visit and its elements (e.g. surveys) are defined by the business administrator on the customer's side and adjusted to a specific client work model. Visits can be differentiated in terms of parameters such as customer categorization/segmentation and sales channels.
The app provides the user with the option of completing predefined surveys and tasks. Surveys and tasks can be used, for example, for merchandising purposes as well as competition & shelf price analysis.
Plus, the app allows sales representatives to easily execute and enforce all kinds of distribution and visibility standards during a visit at the point of sale.
POS material management allows employees to check the presence, order and plan the installment/un-installment of POS materials (or fixed assets) defined in the system.
The application allows sales representatives to keep a record of their business expenses. Registered costs are then passed on for approval to their managers.
The mobile application also contains various predefined reports available for sales representatives and their managers. These include sales reports (by assortment, client, and wholesalers), marketing reports (related to surveys and tasks), route and visit completions, and sales/quality target completions.
The app allows you to easily schedule and register a meeting with a customer. The layout of the visit and its elements (e.g. surveys) are defined by the business administrator on the customer's side and adjusted to a specific client work model. Visits can be differentiated in terms of parameters such as customer categorization/segmentation and sales channels.
The app provides the user with the option of completing predefined surveys and tasks. Surveys and tasks can be used, for example, for merchandising purposes as well as competition & shelf price analysis.
Plus, the app allows sales representatives to easily execute and enforce all kinds of distribution and visibility standards during a visit at the point of sale.
POS material management allows employees to check the presence, order and plan the installment/un-installment of POS materials (or fixed assets) defined in the system.
The application allows sales representatives to keep a record of their business expenses. Registered costs are then passed on for approval to their managers.
The mobile application also contains various predefined reports available for sales representatives and their managers. These include sales reports (by assortment, client, and wholesalers), marketing reports (related to surveys and tasks), route and visit completions, and sales/quality target completions.
Comarch Helpdesk is the 1st line of support for Comarch SFA system users. Comarch consultants provide telephone support available in 6 languages (EN, DE, PL, UA, RU, FR) - 5 days a week, 8 hours a day.
Comarch 2nd line of support provides email support (ticketing system) concerning the installation, configuration and bug fixing.
Comarch provides system users with professional training sessions. Trainings are carried out by a professional team of consultants from our Training Center.
Comarch Hosting provides a complete IT environment for applications located in one of the Data Center locations. The secure infrastructure and management services guarantee the efficient operation of business applications. Comarch Data Centers are located in Germany (Frankfurt, Dresden) , France (Lille), USA (Chicago), Poland (Cracow, Warsaw).
As part of the implementation of the Online Distribution module, Comarch offers one-time or cyclical normalization and harmonization services for data collected from distributors / wholesale outlets. Additional verification is performed by comparing electronic data with hard-copy versions of the documents.
As part of the Geomarketing service we provide application sharing geocoordinate assignment to each point of sale.