Are you tired of day-to-day maintenance and don't have time to focus on support your business? Our Managed Services for POWER Platform will help you to focus on core business.
Scope of Services
- IBM i / AIX / Linux systems installations, upgrades including PTF updates
- IBM i / AIX / Linux operating system administration and maintenance
- System integration and application development
- Data migration between platforms
- Security Patch Notification and Vulnerability Scanning
- 24x7x365 Administration & Monitoring
- 24x7x365 Hardware and Software Maintenance
- IT Service Management accordance with ITIL
- Change, Incident and Problem Management
- KPI Measurement
- Capacity Management
- Performance Monitoring & Tuning
- Batch Job Administration & Monitoring
- Data Backup & Recovery
- Disaster Recovery and Replication (Software or Hardware related)
- Off-Site Tape Rotation
- Network Services
- Dedicated Service Desk
