VTS Group is a leading, globally recognized European producer of ventilation and air conditioning equipment. VTS Capital Group, which has been operating since 1989, currently consists of several regional companies located around the world. The company’s headquarters are in Gdansk (Poland) and its manufacturing and manufacturing/logistics centers are situated in Poland, the US, India, the United Arab Emirates and China. VTS Group has 92 regional offices which provide services in 40 countries on five continents.
In 2005, VTS decided to cooperate with Comarch S.A. in transferring their key internal systems to the Comarch Data Center in Krakow. The project anticipated the building of a dedicated equipment platform with full administration (at the database level) provided by Comarch engineers. Comarch also provides VTS with services relating to full IT environment back-up. Thanks to the involvement of VTS and Comarch, the project was completed successfully, which has resulted in long-term cooperation between the two companies in Data Center solutions. Here are some of the greater challenges that we had to face during the project’s implementation:
The main requirements for an environment are high availability and data security, because the hosted business applications are needed in the customer’s everyday work. Such a high level of service is guaranteed by the SLA.
Comarch is currently responsible for the administration and maintenance of the following components, which form part of the hosted IT platform:
REDUCE THE COSTS AND RESOURCES
needed to maintain the business platform by migrating to a private cloud environment
MAINTAIN A HIGH LEVEL OF SLA
with guaranteed repair time
ACCESS TO HIGHLY QUALIFIED COMARCH ENGINEERS
depending on the client's needs
Modern data processing and storage facilities used as an alternative for companies to expanding their IT infrastructure resources.
Key issues when choosing a solution provider were quality and professionalism. The SLA is a guarantee of both of these factors, while qualified management ensures the effectiveness of the implemented solutions. The experience and stability resulting from Comarch’s many years of operations, on the Polish and global markets, are a guarantee of the high level of implemented works. VTS Group decided to take advantage of the services the Comarch Data Center offers in the areas of administration and maintenance of the components that are the elements of a hosted IT platform, because of the high level of services as well as a flexible approach to customer expectations."