Partner Management

Comarch Partner Management: Managing the Process of Creating and Delivering Digital Services in Telecoms

Modern telecom systems fit for the digitized and global economy need to account for synchronization within the ecosystem of enterprise customers and partners in terms of language, time, currency, and platform. Providing enterprise-level services to business customers requires extended support for long value chains. This includes managing relationships with resellers as well as suppliers who enrich the CSP's service portfolio.

Comarch Partner Management system provides much-needed flexibility in liaising between enterprises and third parties by allowing CSPs to model various types of partnerships and business models. It includes critical features from partner onboarding to quoting, ordering and settlements.

Quotation and sales processes are modelled on the catalog-driven approach. The first quotation is carried out instantly, based on the minimum information set required to provide bids that are delivered quickly and accurately. The entire process, including choosing the right partner, is fully automated. Once the bid is accepted, it is converted into a customer order.


Comarch Partner Management: Managing Partners Across Regions

Multi-currency support is vital for CSPs and customers’ businesses operating globally. The telecom partner management system ensures that enterprise headquarters receive bids in one common currency, regardless of the company’s branch location and the currencies in which the offers for remote offices’ services were issued. The module’s support for full multi-tenancy means partners from around the globe can use the same platform even when they have access only to their own products, processes, and clients. Partner Management provides a tool that gives multinational customers secure, standardized, stable, and easy-to-deploy global services.

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Benefits of implementing Comarch Partner Management for partner communication:

Holistic Digital Ecosystem Management

Simplified day to day business processes into a multi-tenant environment. Openness for various business models in complex ecosystem of partners and customers. Support for multiple currencies, tax rules, and languages.

Easy configuration

Easily-modifiable configuration stored in a  centralized Product Catalog and Party Information Management module defines how the system and processes actually work.

New pricing models, multi-side settlements

A single platform to settle with partners for goods or services and issue invoices to end customers.

Automation – effective simplification

Multi-level orchestration of all involved parties – onboarding, multi-side agreements, quotes, order and fulfillment including purchasing required services from partners.

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