Corrective, Preventive and Predictive Maintenance

Equipment maintenance planning in field service companies normally takes hours. You need to know what the parts are, and when and where they should be serviced. Even if tasks for technicians are scheduled, unplanned or emergency repairs may be required, and the plan will need immediate changes. All failures and changes result in unnecessary costs for you and your client. To manage maintenance challenges, you need data-driven field service software that helps you automate your work and optimize schedules, and which informs you about possible future failures. As a result, you will reduce repair-related costs, show your clients that you meet equipment maintenance agreements, and ensure their business continuity without unnecessary downtime.

corrective preventive and predictive maintenance FSM

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Reinventing Infrastructure Maintenance Within Field Services


CORRECTIVE MAINTENANCE

Corrective Maintenance

Some appliances can continue their work even after a breakdown, e.g. thanks to the redundancy of their components. Even if one part is broken, the whole module can continue working using other operating parts, but offering limited efficiency. With a field service maintenance module, you can gather all monitoring data and compare them together or with desired values. All deviations can be automatically detected and reported as new maintenance tasks, thus saving time and money by preventing failure in more expensive hardware protected by the damaged equipment.

PREVENTIVE MAINTENANCE

Preventive Maintenance 

To avoid unexpected breakdowns and associated downtime and costs in field service companies, equipment requires replacement parts and periodical inspections. Each machine or part provided by the manufacturer has a recommended date and time for such activity. With such data and a preventive maintenance module, you can easily plan service appointments automatically and avoid more expensive repairs. By assigning the tasks at the right time and preventing the equipment from breaking down, you can also extend the life of assets, and in consequence increase overall efficiency and ensure uninterrupted productivity. As a result, you benefit from reduced maintenance costs and save time spent on planning schedules for technicians.

PREDICTIVE MAINTENANCE

Predictive Maintenance

IoT solutions together with Comarch FSM enable even more proactive issue resolution by field service staff. With sensors on machine parts, you can monitor, for example, data about temperature, weather, dust, or humidity levels, to predict and eliminate the risk of equipment malfunction. As the data are processed in real time, you can receive notification on mobile devices about a problem and react immediately. As a result, business operations may continue uninterrupted, the cost of repairs can be minimized, and new equipment purchases can become unnecessary.

FREE GUIDE 

50 Ways to Automate Field Service Delivery

Resource management, service request management, planning and scheduling, business management, work order execution, effective communication, and asset management. All of these processes can be fully automated.

Learn how, by downloading our free 23-page guide that defines 50 areas to be optimized in field service delivery, categorized by process.

 

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Want to know more? Download PDF materials!

  • Leaflet

    Leaflet

    COMARCH FIELD SERVICE MANAGEMENT FEATURES
  • White Paper

    White Paper

    A Hands-on Guide to Customer Engagement in Service Delivery
  • White Paper

    White Paper

    How Mixed Reality Technology Transforms Knowledge Management in Field Service
  • Guide

    Guide

    50 Ways to Automate Field Service Delivery
  • eBook

    eBook

    Pushing Field Service Management Boundaries
  • Webinar

    Webinar

    Lean management in field service processes
  • White Paper

    White Paper

    Increase efficiency of Order-to-Cash processes by optimizing field service management
  • Comarch Overview

    Comarch Overview

    Find out more about Comarch Telecommunications!

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