Comarch FSM can automate and optimize workforce management by bringing together data on current and historical tasks, technician availability and skills, and maintenance requirements to ensure you stay on top of your SLA obligations.
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Use zero-touch workforce management tools to accurately forecast expected work orders and automatically match these with available resources to optimize work shift management and budget planning.
Automated workforce rostering software ensures information on employee availability and skills is always up to date, enabling the implementation of effective task assignment and training plans.
Ensure planning and scheduling optimization with AI-based automatic workforce rostering management that adapts in line with forecasted demand and peak activity periods.
AI FSM software takes care of end to end schedule optimization, taking into account historical data, and real-time maintenance and task events. Dynamically update schedules based on all available data on tasks, technician availability and skills, route planning and optimization, and scheduled/ad hoc maintenance requirements.
Use zero-touch workforce management software to visualize the impact of all events, including sick leave, training, leave, and changing technician skill sets, and let the AI FSM engine adjust rosters for the optimal results in terms of SLA.
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