Increased competition in the oil and gas industry has forced companies to seek more cost-effective solutions, including field service software. These businesses apply the systems to manage crews, projects and tasks in different parts of the world. However, resource management in this sector entails more advanced features to ensure that tasks are performed in accordance with regulations and assets are protected against serious failures. With dedicated field service management solutions for oil and gas companies, the service operations lead to improved overall effectiveness and substantial cost reductions.
With the advanced configuration options available in Comarch Field Service Management, oil and gas companies define process workflows according to regulations they are obliged to observe, such as maximum working time, training for specific jobs, and similar. With appropriate task checklists, engineers in the field also have access to resources ensuring they follow the appropriate steps to ensure that work is performed in line with safety rules.
The Comarch FSM system is able to handle thousands of technicians, complex scheduling in many regions (including multi-country and multi-time zones), and deliver one centralized environment for management and reporting. With this field service management software, oil and gas companies can improve communication between team members and make issue resolution more effective, no matter where staff are located.
Performing tasks when no Internet connection is available is very common in the oil and gas sector. With Comarch FSM’s offline mode, technicians can still have access to the full range of system features, so they can perform assigned tasks according to the requirements.
To prevent assets from requiring repairs, prolong the life of parts and avoid expensive equipment replacements, businesses in this sector should take proactive and preventive steps to optimize maintenance. With dedicated modules for corrective, preventive and predictive maintenance, Comarch supports appropriate resource and asset management, and advances the level of field operations.
Resource management, service request management, planning and scheduling, business management, work order execution, effective communication, and asset management. All of these processes can be fully automated.
Learn how, by downloading our free 23-page guide that defines 50 areas to be optimized in field service delivery, categorized by process.
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