Running a field service company means taking into consideration many various operating processes that include costs, the level of flexibility, remote control, and time to market. Every day, organizations have to make some tough calls regarding these processes. Whether to employ subcontractors or use in-house technicians is one of them. Though both these approaches have their advantages, this time our FSM experts focus on hiring an external partners (subcontractors). What should you take into consideration when choosing subcontractors? What are the benefits, and potential challenges or problems?