Established on the Polish market since 1992, Circle K Poland (until April 2016 known as the Statoil Fuel&Retail Polska brand) is a company that currently operates a network of 350 own and franchised gas stations. Circle K Polska belongs to the Canadian company Alimentation Couche-Tard.
Circle K’s mission is to make the customers’ lives a little easier every day.
Comarch has been providing support services to Circle K since 2003. We maintain a fresh look at the infrastructure we have built, keep up the dynamic workflows and effectively support Circle K’s business processes. We are responsible for the following areas:
Based on cooperation with Circle K, we can confi rm that delivering a comprehensive solution in the service model brings concrete benefits:
Following market trends, the client decided to launch an Internet access service for station users. Network infrastructure (such as WAN) was built using Cisco-Meraki solutions, chosen because of high security standards, cloud management and a personalized access platform in accordance with the client’s requirements.
The project implementation began on July 1st 2012, and, in line with the established schedule, the system launched at the first 46 stations just two months later. The service is currently provided for 192 Circle K stations.
The comprehensive solution provided by Comarch in the outsourcing model has met Circle K’s business goals in a very short time. The model of the service provided can be modified, e.g. to include global service outside Poland.
As part of the CNMS service, Comarch offers:
The work of the consulting team has resulted in the creation of a competitive offer and the deployment of appropriate tools and workflows. Since the very beginning of the implementation, the team has been heading towards a clearly specified goal. At the current stage of cooperation, we are developing monitoring services and service support. Finally, permanent efforts are undertaken to ensure even greater system availability.