Electronic Data Interchange Software

Frequently Asked Questions about EDI Software

• 1. Is there any document volume limit as far as an EDI project is concerned?

  No. Comarch EDI is responsible for processing around 140 million documents per year and there is no problem with transferring larger volumes of documents. Each company should carry out ROI analysis in order to determine how the implementation of an EDI project may affect the company's operations and its business results. It is worth noting that analysis should be prepared individually as each company has its own unique business environment and knows its operation costs best.

• 2. Should I discuss anything with my business partner before starting an EDI project?

  Yes. Firstly, your partner should agree on receiving/sending the e-documents and confirm the date for when such communication is going to be launched. Additionally, the scope of the project should be discussed i.e. message types, messages contents, communication protocol or chosen EDI providers, contact person responsible for the project.

• 3. My business partners do not have an ERP system. Is it possible to launch an EDI project with them?

  Yes. Comarch offers Comarch EDI via a Web application which can be used by a given company to send and receive documents with its business partners. This solution, available in ten-odd languages, allows for dynamic document creation thanks to it being based on the documents received in the past as well as document tracing.

• 4. Would it be difficult to implement the EDI technology in my company?

  EDI can be implemented in a relatively short period of time, depending on the chosen type of an EDI solution and the scope of a given project. If it is going to be a Web-based solution, then the user from your company has to log into the Web application and fill in the necessary online forms before sending the agreed documents. More complex projects require software to be installed on your company's network first. They will then allow for integration with your back-office systems.

• 5. Is it possible to exchange documents with foreign business partners?

  Yes. EDI technology is used worldwide. Comarch EDI covers of all the processes in your supply chain regardless of your partner's country of operation. Currently, Comarch provides international project management to customers from 30 different countries and a local Call Center in order to maintain the project.

• 6. I'm interested in using EDI for communicating with my partners. Where do I start?

  In order to launch an EDI project, you need to consult with an EDI solution provider and provide a list of business partners with which you would like to exchange business-relevant data. Each EDI user has their unique GLN and selects their preferred method of sending and receiving electronic documents.  You may contact our Call Center directly or apply for launching a project with the use of our form.

• 7. What are the main examples of electronic documents that I can exchange with my business partners?

  • Orders (ORDER)
  • Invoices (INVOIC)
  • Despatch advices (DESADV)
  • Receiving advices (RECADV)
  • Order responses (ORDERRSP)
  • Inventory reports (INVRPT)
  • Sales reports (SLSRPT)

• 8. Is it possible to outsource EDI?

  Yes. As in the case of any other type of IT technology, EDI can be outsourced to an IT system and services provider such as Comarch. We have a lot of experience in providing external support to companies of any size in terms of storing, transferring, and validating data in accordance with the client's specifications and legal regulations. 
  
  If you are interested in outsourcing your EDI operations, do not hesitate to contact us via our form.