Comarch has been included in the recent Forrester research report entitled “Now Tech: Loyalty Marketing, Q4 2018”. Forrester selected providers based on market presence, the functionalities of their solutions and services offered.
Comarch's streak of good news continues. The company was, once again, appreciated by the creators of the prestigious Gartner report.
The long-term success of your company depends on your clients. While you may focus on reaching ever more new customers, do you actually care about what your current clients do and think?
Comarch is a leading technology company which streamlines business processes throughout the entire loyalty value chain. The most important aspect offered to the largest enterprises is a comprehensive suite of IT solutions and professional services, which help build and manage loyalty programs, create rich customer experiences and personalized interactions across multiple touch points, automate marketing processes and finally, boost profits.
Comarch has multi-industry experience, gained through our work with over eighty clients, including Retail & Consumers Goods (FMCG) companies, telecoms, financial institutions, travel companies and many more - such as JetBlue Airways, Heathrow Airport and BP. The offer also includes big data analytics and innovative customer engagement systems based on gamification.
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Comarch CRM & Marketing platform is a comprehensive suite of IT solutions and professional services, which helps build and manage loyalty programs, create rich consumer experiences and personalized interactions across multiple touch points, automate marketing processes, analyze customer and marketing data and finally, boost profits.
This comprehensive, modular platform consists of the following systems:
Comarch's maintenance services are based on the ITIL v3 standard. Maintenance services include: incident management, event management, and change management. Service centers are located in Toronto, Chicago, Krakow, and Lviv.
Hosting services - includes services necessary for the CRM & Marketing solutions to work stably, efficiently and reliably (server administration on the hardware level, system software administration, Disaster Recovery Center, Backup services). Comarch has its own data centers which guarantee the highest levels of safety, and business continuity. Apart from its own data centers, Comarch cooperates with partners around the world, so it can provide its services on an extensive network of data centers in Europe, the Americas, Asia and the Middle East.
The cost of the solution and implementation depends on various factors including: complexity and number of interfaces, number of members (B2C), number of users of the system, the complexity of customization resulting from special needs of the customer. Prices are estimated based on the information provided by clients. Please contact our sales managers who can provide you an offer and prices calculated based on the information provided.
The interface of the solutions can be adopted for all languages. The platform also supports creation of marketing messages or names of different elements in many language versions.
Typically between 6-9 months, however, this can vary based on the size/scope of the project, integrations required etc.