Comarch is a leading technology company which streamlines business processes throughout the entire loyalty value chain. The most important aspect offered to the largest enterprises is a comprehensive suite of IT solutions and professional services, which help build and manage loyalty programs, create rich customer experiences and personalized interactions across multiple touch points, automate marketing processes and finally, boost profits. Comarch has multi-industry experience, gained through our work with over eighty clients, including Retail & Consumers Goods (FMCG) companies, telecoms, financial institutions, travel companies and many more - such as JetBlue Airways, Heathrow Airport and BP. The offer also includes big data analytics and innovative customer engagement systems based on gamification.
Loyalty Management
One of the main challenges for customer-oriented enterprises is to create a strong bond between customers and the brand.
Location Based Services
Comarch Location Based Services enables direct real-time communication via mobile channel towards customers who crave for personalization done right. It offers fully fledged and intelligent marketing tool, which helps boost customer experience and significantly increase revenue.
Campaign Management
Comarch Campaign Management is a powerful tool for quick and cost-effective design, execution, and analysis of customer-driven marketing campaigns.
Customer Engagement
Comarch Customer Engagement is an innovative tool that motivates users to choose your offer. With gamification and mechanisms based on behavioral science, it’s now easier than ever.
Customer Care
Thanks to a clear and intuitive interface, it’s now easier to deal with complaints, add new services, and confirm payments. As well as define discounts and conduct correspondence.
Business Intelligence
Our business intelligence platform provides customer-oriented enterprises aggregated, pure, multi-section data, facilitating faster decision making in managing loyalty programs and complex marketing campaigns.
Social Mining
A significant number of companies have begun using social networking services, not only for communication and marketing. Insightful customer data is now at your fingertips.
Managed Services
We offer strategy, technology, analytics, professional services and multi-industry expertise to develop programs that track, understand and reward customers. All while delivering a unique customer experience at the same time.
Our Clients
Comarch Loyalty Management for BP GLOBAL
Comarch Loyalty Management for Heathrow Airport
Comarch Customer Engagement for JetBlue Airways
Comarch Loyalty Management for Leroy Merlin
News
Customers Not Coming Back? Try 10 Customer Retention Strategies that Actually Work
The long-term success of your company depends on your clients. While you may focus on reaching ever more new customers, do you actually care about what your current clients do and think? If not, you should definitely become acquainted with customer retention strategies.
