Resources Library

Loyalty Management & Customer Experience

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  • Loyalty Marketing
    loyalty-marketing
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    gamification
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  • White Paper / Ebook
    white-paper---ebook
  • Webinar
    webinar
  • Leaflet
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  • Comarch Loyalty Cloud… The Comic!

     
    Our new Loyalty Cloud was designed with you in mind. We know you don't have unlimited time and resources at your disposal – that’s why we made CLC (Comarch Loyalty Cloud) as easy-to-use as possible.
     
     
     
     
     

    Download the Comic
  • Gamification... What's Next? 

     
    Marketers have been exploring the applications of gamification within loyalty programs, mobile apps, and in-store promotions, to name a few. The Internet of Things sheds new light on these strategies.
     
     
     
     
     

    Download White Paper!
  • Find The Best Loyalty Program For Your Company!

     
    This white paper shows why customer retention is crucial for your business, how to choose the optimal solution for your brand, and what to ask yourself before launching a loyalty program in accordance with current trends.
     
     
     
     
     

    Download White Paper!
  • Find out what keeps customers coming back for more?

     
    The approach to shopping has changed drastically over the years. It is no longer about keeping up with trends, rather about meeting our own expectations: what do we really want and how can we get the best deal for it?
     
     
     
     
     

    Download White Paper!
  • How Mobile is Redefining Loyalty

     
    In this white paper you find out: How mobile is redefining loyalty, how technology is changing loyalty programmes and how companies can embrace them, the evolution of mobile and its impact on loyalty and more!
     
     
     
     
     

    Download White Paper!
  • Smart Shopping Centers

     
    How Beacon Technology Changed the Way We Shop
     
     
     
     
     
     
     
     

    Download White Paper!
  • Loyalty Strategy Pitfalls

     
    Avoiding the Most Common Mistakes in Customer Loyalty Program
     
     
     
     
     
     
     
     

    Download White Paper!
  • Navigating a Modern Marketing and Loyalty Program with AI and ML

     
    What makes AI so good at creating business opportunities? For the past decade, major enterprises have been using Artificial Intelligence technologies to enhance their key business processes.
     
     
     
     
     

    Download White Paper!
  • Everything You Need to Know About Loyalty Fraud

     
    In this white paper, you will learn about all of the most pressing Loyalty Fraud challenges companies are confronted with today, including a new section on Enrollment Fraud.
     
     
     
     
     
     

    Download White Paper!
  • What Drives Customer Loyalty

     
    Cloud-driven loyalty platforms, as innovative as they are, are not a replacement for the on-premises solutions. They are an option. Why? Because even though both types can produce somewhat similar results, each of them will send you down a different path.
     
     
     
     

    Download White Paper!
  • A Guide to Building Customer-Centric Loyalty Programs: 16 Actionable Strategies

     
    ‘Customer loyalty’ has taken on new meaning in the wake of the new normal. At a time when consumers are more willing to switch brands or try alternatives, how can brands ensure customer satisfaction, retention, and loyalty?
     
     
     
     
     

    Download White Paper!
  • [WEBINAR] Loyalty Marketing Strategies to Win More Customers in 2021

     
    Want to know what drives customer engagement these days? During our last webinar we discussed the latest market trends and developments in the area of customer loyalty, as well as some key recommendations on how to get the most out of the customer engagement strategy.
     
     
     

    Watch WEBINAR!
  • Where Loyalty and Engagement Meet Innovation

     
    Managing customer relationships, increasing sales and attracting new customers is a challenge faced by many businesses. Implementing integrated technology solutions allows companies to accurately analyze and utilize information regarding customer behavior, encourages relevant individual conversations with customers and results in successful loyalty programs.
     

    Download Leaflet
  • Creating lasting customer loyalty with data-driven marketing

     
    In this guide, we will explore the four main uses of AI and ML in loyalty marketing: Personalization, Chatbots, Gamification and Loyalty Fraud Prevention, as well as specific examples of these types of loyalty program enhancements in action.
     
     
     
     

    Read More!
  • B2B Loyalty & Engagement Programs: Do They Really Work?

     
    The white paper will discuss basics of engagement and loyalty programs in the past and today and point out dynamic changes in current B2B environment.
     
     
     
     
     
     

    Download White Paper!
  • Future of shopping - Latest trends in retail today and 2030

     
    Shopping habits and consumer motivation have changed over the years and will continue to do so in the future. The development technologies, mobile and otherwise, and new expectations about products will be the most influential factors.
     
     
     
     

    Download White Paper!

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