Cutting-edge loyalty management
technology designed for airports
Build and realize personalized loyalty programs
to improve the engagement of your passengers
Build and realize personalized loyalty programs
to improve the engagement of your passengers
Providing innovation with flying colors
By using our CLM system, you will decide what the rules for marketing activities and loyalty programs are. Our product will help you set your business priorities and create personalized offers based on geolocation.
You will also have access to the Promotions Calendar which provides a complete overview of all of your active programs and campaigns. You can use it to set automatic initiation of your programs if that’s what you need at the time. The system is flexible and fully adaptive to your requirements.
CLM allows you to stay in contact with your customers at every level of their loyalty program participation. Use it to create mass or individual messages (E-mail/SMS/POS/mobile app/website) informing the members about your current product offers and services
Also, send surveys to collect feedback so you could constantly improve the quality of your loyalty programs. We offer enhanced smart message editors that will help you write engaging content and create many different versions in multiple languages.
The Loyalty Fraud Detection functionality utilizes the latest Artificial Intelligence & Machine Learning techniques so you could easily identify non-typical patterns in your loyalty program members’ behavior (accrual and redemption transactions, collecting points, account registrations, and more) in order to prevent any financial drawbacks from happening.
By implementing this feature, you will be instantly reported about any out-of-the-ordinary incident and, as a result, you and your team will be able to react in no time to any potential loyalty fraud cases - before they will cause any damage.
By using our CLM system, you will decide what the rules for marketing activities and loyalty programs are. Our product will help you set your business priorities and create personalized offers based on geolocation.
You will also have access to the Promotions Calendar which provides a complete overview of all of your active programs and campaigns. You can use it to set automatic initiation of your programs if that’s what you need at the time. The system is flexible and fully adaptive to your requirements.
CLM allows you to stay in contact with your customers at every level of their loyalty program participation. Use it to create mass or individual messages (E-mail/SMS/POS/mobile app/website) informing the members about your current product offers and services
Also, send surveys to collect feedback so you could constantly improve the quality of your loyalty programs. We offer enhanced smart message editors that will help you write engaging content and create many different versions in multiple languages.
The Loyalty Fraud Detection functionality utilizes the latest Artificial Intelligence & Machine Learning techniques so you could easily identify non-typical patterns in your loyalty program members’ behavior (accrual and redemption transactions, collecting points, account registrations, and more) in order to prevent any financial drawbacks from happening.
By implementing this feature, you will be instantly reported about any out-of-the-ordinary incident and, as a result, you and your team will be able to react in no time to any potential loyalty fraud cases - before they will cause any damage.
The answer is quite simple - the more engaged passengers become, the more benefits they receive. Customers can spend their loyalty points to get discounts on a parking space, credible currency exchange, as well as gifts and vouchers. That, on the other hand, results in them being more willing to use your airport in the future.
The technology allows you to analyze your passengers' behavior and realize complex, omnichannel marketing operations based on personalized content. As a result, you can improve interactions with millions of travelers across the entire airport to increase customer engagement and build brand awareness successfully.
We make collecting points easy for all travelers. Thanks to a technologically advanced, intuitive mobile application your passengers can access their loyalty accounts and be informed of the offers that match their personal needs.
The application, powered by the latest Comarch technologies, includes embedded gamification mechanics and micro-location-based offers to help you maximize customer engagement.
Using Comarch Loyalty Management Mobile App combined with our brand new micro-location technology - Comarch Beacon - opens up new opportunities for improving customer journeys thanks to personalized content.
Waiting for a flight can be extremely boring, but it doesn't have to be. Comarch Customer Engagement gives you a chance to provide passengers with game-based experiences across the entire airport. Incorporate an advanced system of challenges, leaderboards, and badges to get your customers to compete with each other for the best rewards.