Grocery

Access our experts' extensive loyalty knowledge through this set of blogs, white papers, case studies, and eBooks about improving customer loyalty in the competitive grocery space.

Making Your Store Their Go-To

Drive and maintain grocery store and supermarket loyalty. Consumers are generally loyal shoppers when it comes to buying groceries and household items - but the key is to hold on to their loyalty for years to come. Well-executed loyalty programs can encourage loyal customers to spend more, and they can also attract new customers.

Comarch Loyalty for Grocers

  • Time Interaction Management allows you to manage the whole grocery chain, from the configuration of processes occurring in physical stores and via e-commerce and the flow of documents within an entire trading network
  • AI/ML Personalized Marketing Services give you the power to address your customers on an intimate level with hyper-personalized offers and promotions for all loyalty program members
  • AI & ML - Powered Chatbot to automate the messaging channel of your program contact center
  • OCR Receipt Scanning allows customers to use their mobile device to snap a picture of their receipt and receive their reward

Comarch Loyalty for Retail

A Guide to Loyalty for Grocers and Retailers

Infographic

In this guide, we will explore the four main uses of AI and ML in loyalty marketing: Personalization, Chatbots, Gamification and Loyalty Fraud Prevention, as well as specific examples of these types of loyalty program enhancements in action.

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Reimagining Grocery and Retail CX in a Post-Crisis World

Blog

Since the outbreak of COVID-19, we've been adjusting to a new normal and have seen the world around us change. Customers are shopping differently - they are adjusting their preferences and engaging with brands from the safety of their own homes, behind the screens of their phones, laptops and tablets

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