Fuel Retail

Loyalty Marketing Tools
for Fuel Retail

Discover IT products designed to help you improve your
customer experience 
increase ROI


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Get drivers to
choose your chain ⛽👈

Fuel retail is not about vehicles — it's about the people who drive them. Today's stations are more than gasoline points of sale — they are mobility hubs with dozens of amazing services.

Knowing that clients' shopping behaviors and expectations change all the time, fuel retailers MUST improve their customer experience constantly.

Using our AI-driven loyalty platform & mobile services, you can create personalized CXs with ease and quickly respond to your customers' needs.

Loyalty Marketing Tools for Fuel & Mobility

All the tools you need to
build to improve customer experience

Loyalty Management

Design and launch engaging loyalty programs & rewards campaigns to build long-lasting relationships with your customers

Incorporate advanced promotion and rewarding schemes into your marketing strategy by getting a complete set of easy-to-use customer loyalty tools. Connect with third-party software with ease thanks to an Open API and batch interfaces.

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Loyalty Management

Loyalty & Mobile Payments App

Offers, rewards, digital wallet, mobile payments, click & collect — all in one app.

Make it easy for your customers to access their loyalty accounts, collect points with personal offers & coupons, pay at the pump or in-store, preorder meals or beverages, and pick up at the nearest fuel station without waiting in line.

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Loyalty & Mobile Payments App

Marketing Automation

Build and visualize personalized customer journeys to send your clients the right message at the right time and place

Use our MA tools to create and run marketing campaigns based on past customer behavior (AI/ML), as well as to send time or event-related email, push, and SMS messages to your clients. Receive key recommendations on when and where to deliver your content

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Marketing Automation

Data Analytics

Optimize and personalize both your marketing campaigns & loyalty programs using our advanced AI/ML technology

Get our data analytics tools to personalize your offers & promotions, predict future customer interactions, and improve your communication with clients thanks to detailed campaign statistics, various reporting modules, and multi-dimensional customer segmentations.

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Data Analytics

Customer Touchpoints

Get your hands on a dedicated set of frontend applications to improve interactions with loyalty program members

Design, launch, and manage your website & mobile applications to follow the principles of the omnichannel communication strategy. Also, get access to a customer care portal, where you can verify and update information on any given program member.  

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Customer Touchpoints

Technologies for your digital transformation 

Loyalty Mobile App

Member portal

A white-label, ready-to-use web portal that can be easily customized to your branding with a wide range of program-related functionalities

Partner Portal

Partner Portal

An advanced yet easy-to-use solution that allows your business partners to join the program, start creating promotions and get access to billing reports

Gamified Promotions

Contact Center / Chatbot

An AI-powered 24/7 customer service available via one's website, mobile app, Facebook Messenger, and various other channels 

Gamified Promotions

Gamified Promotions

Fully customizable plugins designed to help you engage your clients and recognize them for being loyal to your brand

Loyalty Fraud Detection

Loyalty Fraud Detection

An AI/ML-powered solution created to identify anomalies in customer behavior and prevent fraudulent activities

Services that will raise your game

Loyalty Consulting & Strategy

Loyalty Consulting & Strategy

Professional business services provided to help improve your loyalty programs and maximize customer engagement

Program Management Services

Program Management Services

Services offered to help today's companies manage their day-to-day customer & digital marketing operations

Our Clients

  • We have built a truly trustful relationship with Comarch and I am pleased to see all local BP branches satisfied with this relationship. The work we have done together has fully satisfied our expectations and by this I mean on a global and local level. Comarch’s specialists have huge experience and are always full of innovative ideas on how to make the program even better and more attractive.

    Oliver Martinet
    Marketing Director at BP Europe

  • The goal was to create an inclusive ecosystem that would help the client save and benefit in every aspect of day to day life. With assistance from Comarch the Enoc loyalty team was able to create a convenient loyalty programme of collaborating partners all across the middle east rewarding every customer for their refueling or shopping experience. The Yes app is accessible and easy to navigate towards exciting and instant rewards.

    Suryaveer Singh
    Head of Loyalty, Enoc

  • With Comarch Loyalty Management we are using a tool that, based on one IT platform, allows each country to adapt the program SMILE & DRIVE to its market specific needs. Using the same scope of functionalities, program rules and parameters can be adapted in such a way that in each country specific points’ rules and promotions can be put in place.

    OLIVER GÖPFERT
    Project Manager at OMV

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