We consider today’s loyalty as a multilayered concept, that evolved from flat, behavior-based incentive schemes to omnichannel customer experience management frameworks that cover a broad array of customer touchpoints.
Our experience with building loyalty programs has given us the opportunity to gather expertise, process knowledge and learn all of the technical and analytical skills involved. With that information we can support your business at every stage of the development and management process for a loyalty program.
We understand that creating and managing loyalty programs is a complex endeavor, and its success depends on many factors, such as:
Comarch uses best practices, fresh perspectives and industry insights to build an optimal program operation model. We also offer organized processes and program management tailored to businesses of any size, from any industry.
Comarch offers a broad portfolio of loyalty consulting services including:
