Digital Transformation Strategy | Technologies & Services ✔️ Comarch

Step into the modern business environment using digital transformation technologies

Transform your company into a digitally‑driven enterprise

Operating in the digital landscape requires developing business-relevant marketing strategies, improving customer experience, and finding new ways to become even more competitive. Let us help you understand how the digital revolution disrupts your industry so that you can start a successful transformation journey.

Customer Journey & Process Development

Customer journey mapping illustrates customers’ needs, perceptions, and main touchpoints at all stages of their relationship with a brand. It helps to tell the story based on the customer's experience - from the initial interaction to long-term communication.

Process development and re-engineering, on the other hand, means improving an organization's operations by identifying and creating business processes that produce the best results. We can help you with both.

Engagement Strategy

Gamification strategy can be applied to more than just apps - various businesses are successfully using it for improving customers' and employees' engagement, as well as assigning their marketing resources in line with the company's loyalty program strategy.

Our consultants will help you find the best way to retain your customers and keep them entertained while using your applications - ultimately, turning your organization into a customer-centric one. Let us show you how.

Innovation Architecture

In this new digitized era, there are always more than a few ways to improve your marketing techniques and stay ahead of your competitors. Real innovation creates practical improvements from well-known components allowing us to use them in many different ways.

Every modern business carries out its operations while being surrounded by emerging technologies - mobile, IoT, big data analytics, virtual reality. Let us introduce you to such innovations and help create new & exciting business opportunities with their use.

Interested in improving your customer loyalty program strategy?

Our clients

JetBlue Airways
Development of a successful Engagement Strategy and Implementation Support during redesign phase
Vingroup
Creation of new Loyalty Program Concept and identify the direction of development
Heathrow Airport
Ongoing Implementation support and Program Redesign
True Digital
Creation of a new Loyalty Concept for the True You App and Innovation Architecting related to customer satisfaction
Costa Coffee
Project management during implementation of Comarch Loyalty management. Ongoing Implementation Support and development of an Engagement Strategy
METRO GROUP
Development of Loyalty Program Concept, Customer Value Proposition enhancements, validation of Business Model

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