Remote Medical Care
Remote Medical Care is a telemedicine service, which allows constant monitoring of the patient’s condition and performance of preventive and control check-ups outside medical facilities. This form of care is made possible by the use of mobile devices which measure vital signs. Results are transmitted to the Remote Medical Care Center, where they are automatically analyzed. If any abnormalities are detected, medical staff contact the patient and calls an ambulance in the event of an emergency.

Comarch Products for Remote Medical Care

Examples of use of Remote Medical Care

Diagnostic Points are stations equipped with measuring devices, where patients can use remote medical care services in office buildings, airports, insurance companies, etc. Measurements of basic vital signs are taken independently by the patient and then evaluated by physicians through a telemedicine platform.


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Remote Cardiac Care enables the detection of abnormalities such as tachycardia, bradycardia, ventricular tachycardia, ventricular fibrillation, and flutter, etc. It allows long-term diagnostics outside the hospital environment. Remote Cardiac Care can be implemented for hospitalized patients, and in overseeing the process of home rehabilitation.


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Remote Maternity Care enables passive CTG examinations in the home. Measurements are automatically sent to the Remote Medical Care Center and verified by a specialist. CTG tests, performed during the third trimester, allow full monitoring of fetal heartbeat and uterine contractions, without the expectant mother having to leave home.


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Remote Care for Seniors allows patients to consult specialists about their health condition. Measurements of vital signs can be performed by patients, their carers or medical staff. Based on the results, the patient can consult with the attending physician remotely or arrange for a home visit. The physician can also call an ambulance if required.


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Remote Pulmonary Care allows monitoring of patients suffering from asthma, COPD, and other pulmonary disorders. Regular measurements of spirometry, pulse oximetry and peak expiratory flow, along with constant specialist control, increase patient safety and comfort.

 Remote Medical Care services support diagnostics, complement therapy, and increase the effectiveness of patient treatment and safety by ensuring round-the-clock contact with specialists. These are services of proven medical value, facilitating communication between patients and physicians.

Benefits of Remote Medical Care

  • Shortening the length of hospitalization

    Shortening the length of hospitalization, possibility to care for more patients in a given period of time

  • Relieving medical staff

    Relieving medical staff, as the Remote Medical Care Center takes over initial care of patients

  • Increasing patient adherence to medical recommendations

    Increasing patient adherence to medical recommendations by remote monitoring of pharmacotherapy, and observing the trends and dynamics of vital signs

  • Raising the effectiveness of treatment

    Raising the effectiveness of treatment by allowing long-term remote diagnostics using telemedicine devices

  • Access to patient medical data

    Convenient and clear access to patient medical data

  • Boosting the reputation of the establishment

    Boosting the reputation of the establishment as a result of the implementation of innovative telemedicine services

  • Reducing the waiting time for hospital admission

    Reducing the waiting time for hospital admission, shortening the stay to a bare minimum

  • Constant remote care of specialists

    Possibility to continue treatment in a friendly home environment, under constant remote care of specialists

  • Direct contact with medical staff

    Increased comfort and safety through rapid and direct contact with medical staff

  • Shortening response time in the event of an emergency

    Shortening response time in the event of an emergency, with constant patient monitoring and the possibility to call for help

  • Improved therapy effectiveness

    Improved therapy effectiveness and delivery time

  • Safer access to own medical data

    Easier and safer access to own medical data

Cooperation Models

The implementation model and functional scope of Remote Medical Care are adapted to the needs of each specific contractor. Depending on the type of activity, it is possible to use different variants:

Comarch e-Care Platform

The provision of Remote Medical Care services is possible thanks to the cloud-based Comarch e-Care Platform, which enables constant remote patient monitoring. The e-Care Platform collects and processes medical data obtained from integrated systems, applications and measuring devices. Artificial Intelligence (AI) is deployed to analyze a large amount of information, and to indicate correlations and abnormalities. AI, in combination with developed procedures, supports medical personnel in providing effective care.

Comarch Healthcare has implemented a certified quality management system ISO 13485 for the design and manufacture of medical devices. The Comarch e-Care Platform is a class IIa medical product, certified for compliance with Directive 93/42/EWG

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 “The Comarch e-Care Platform is not only an IT product but first and foremost a certified telemedicine solution that meets all strict requirements and standards for medical devices. The main concept of the e-Care Platform is to create an additional channel for the provision of care, which improves the treatment and communication processes between patients and physicians”

Bartosz Pampuch, Vice-president of the Comarch Healthcare Board

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