Comarch Smart BSS CRM allows you to manage wholesale clients and expand your sales network to new markets and targets. The business-focused approach facilitates the set-up of the provisioning system in either SaaS or cloud-based formats or on premise installation. It ties the B2B solution to product flow and operational strategy by allowing users to sell to and invoice retailers directly. The high level of automation and multiple integrations streamline cooperation between the sides and help to share the revenue. Simultaneously, the system provides retailers with online stores, critical business applications, and customer management functionality to facilitate and promote their growth by limiting retailers' operational costs. Smart BSS helps you and your retailers grow together.
The implementation of our wholesale solution allows you to effectively prevent most of the issues that may affect retail. It ensures a higher level of customer service and prevents end-users' dissatisfaction by allowing the retailers' agents to use the centralized CRM. At the same time, the seamless functioning of the Webshop and Self-care platform is ensured for all retailers by providing them with customized platforms that present up-to-date, centrally developed Product Catalog to the target audience through particular sales channels.
Also, all financial dealings are within the wholesaler’s control, along with the reports on retailers’ performance and revenues, which help to model and direct your expansion in the most desirable direction and maximize your growth. Items such as invoices and the Self-care platform can be branded for retailers, while all end-customers' CRM records, debt collection and analytical reports are centralized in one system. The wholesale add-on comes as part of the system to save time by integrating with financial features without sacrificing the core Product Catalog and customer relationships management. This approach helps to cut corners wherever possible on the way to seamless service for the end-customers.
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