The Spanish company, subsidiary of Thales Alenia Space – the largest satellite manufacturer in Europe – has selected Comarch Smart BSS for one of their clients in Southern Asia, to improve the management of their product offers, payments and invoicing, and to shorten time to market. The contract was signed at the end of 2016, and the project is currently in progress.

Kraków, Poland, 14 March 2017 -Thales Alenia Space decided to deploy Comarch Smart BSS, a comprehensive pre-integrated solution with pre-defined business processes for one of their clients. The chosen solution consists of a CRM tool for service providers, a billing system, and a product catalog. The versatile Comarch Smart BSS was also adjusted to support B2B processes efficiently, which resulted from the needs of the end customer. The new BSS platform will optimize key processes carried out by the Asian satellite operator (Thales Alenia Space’s customer), which provides broadcasting and broadband services to business clients. The system will enable the management of all payment types and reduce time to market for new services, thanks to its customizable product catalog. The 360-degree customer view offered by the compact CRM module will also enable Thales’ Asian client to enhance customer experience. 

As a trusted provider of IT solutions, with worldwide experience and references, Comarch was the perfect vendor to recommend to our Asian contractor. What is most important for us and our contractor is the company’s flexibility and the possibility to easily adapt the BSS solution to the very specific needs of a satellite operator and to the processes typical for the B2B model. We were looking for an all in one solution that would also comply with our ambitious implementation timeline, so Comarch Smart BSS was a natural choice, says Isaac Moreno, technical manager at Thales Alenia Space Spain.

Thales Alenia Space also highly valued the multi-service and multi-country support provided by Comarch.


Thales Alenia Space brings over 40 years of experience to the design, integration, testing and operation of innovative space systems for telecommunications, navigation, Earth observation, environmental management, exploration, science and orbital infrastructures. A joint venture between Thales (67%) and Leonardo (33%), Thales Alenia Space also teams up with Telespazio to form the parent companies’ “Space Alliance”, which offers a complete range of services and solutions. Thales Alenia Space has built up unrivaled expertise in dual (civil-military) missions, constellations, flexible high-throughput payloads, altimetry, meteorology, and high-resolution radar and optical observation, as well as space exploration. The company capitalizes on its strong legacy, while also making innovation a key to its strategy. By offering a continuous stream of new products and expanding its global footprint, Thales Alenia Space has established its leadership in today’s fast-evolving space sector. Thales Alenia Space posted consolidated revenues exceeding 2.1 billion euros in 2015 and has 7,500 employees in nine countries. 

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Related Resources:

Brochure (PDF): Comarch Comprehensive BSS/OSS Portfolio

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