Comarch Loyalty Cloud

Power it up! - The promotions engine 

The promotions engine is the heart of the CLC platform - and it makes all the difference in the world. Why?

For instance, our flexible promotion mechanism allows you to quickly react to specific examples of customer behavior by distributing coupons, sending notifications (using multiple communication channels), offer product discounts - and so much more. 

It also helps you engage clients using techniques that go beyond the traditional scope of customer loyalty, for example, it enables you to define promotions for the whole receipt or specific products, as well as refer to both single transactions and accumulated values.

The External Event mechanism, on the other hand, gives you the opportunity to extend the list of members' behavior without limits and integrate any of the available data sources that can track specific member-performed actions. Not to mention that it makes monitoring the performance of loyalty programs both possible and business-relevant. 

Enrollment and data collection made easy - like a walk in the park

A loyalty program cannot do without establishing registration strategies and enlisting new members as they help define the way of how you collect customer data and increase awareness of the program.

Comarch Loyalty Cloud allows you to design and implement an enrollment and registration plan that suits your business needs; also including the possibility to build member-gets-member promotions. Thus, as a user, you can independently configure each of the following areas: login settings, member attributes, member consents, password policy, identifiers management, household restrictions, enrollment restrictions - and more!

Struggling with a reward? Use a coupon!

Recognizing engagement is one of the key elements of running successful loyalty programs. Using the CLC platform, not only can you define physical rewards, but also vouchers, coupons, and discount codes - both for entire transactions and particular product purchase.

Comarch Loyalty Cloud supports coupons issued as part of mass campaigns and promotions, though they are also available to customers in exchange for loyalty points. The coupons themselves can be utilized as cash or percentage discounts, or they can be used for collecting rewards.