FUTURE OF RETAIL - DOWNLOAD FULL REPORT

 

Download raport "Future of shopping latest trends in retail today and 2030" Survey by Comarch and Kantar TNS. 

Consumer survey conducted in 6 European countries: Italy, United Kingdom, Poland, Netherlands, Switzerland and Germany.

 

VISION OF SHOPPING 2030

  • 87% believe that most stores will provide customers with digital services
  • 86% agree that cash registers/PoS will be replaced with digital or mobile payments
  • 77% think that there will definitely be fewer physical stores than there are now
  • 61% approve that store personnel will be replaced with personal digital advisors

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