Download raport "Future of shopping latest trends in retail today and 2030" Survey by Comarch and Kantar TNS.
Consumer survey conducted in 6 European countries: Italy, United Kingdom, Poland, Netherlands, Switzerland and Germany.
VISION OF SHOPPING 2030
- 87% believe that most stores will provide customers with digital services
- 86% agree that cash registers/PoS will be replaced with digital or mobile payments
- 77% think that there will definitely be fewer physical stores than there are now
- 61% approve that store personnel will be replaced with personal digital advisors