The Future of Retail Report

 

Download the "Future of shopping latest trends in retail today and 2030" Survey by Comarch and Kantar TNS. 

The consumer survey was conducted in 6 European countries: Italy, the United Kingdom, Poland, the Netherlands, Switzerland and Germany.

 

VISION OF SHOPPING IN 2030

  • 87% believe that most stores will provide customers with digital services
  • 86% agree that cash registers/PoS will be replaced with digital or mobile payments
  • 77% think that there will definitely be fewer physical stores than there are now
  • 61% approve that store personnel will be replaced with personal digital advisors

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