Nearshoring, Offshoring, 24/7 & IT Service Desk

IT Outsourcing

The market sentiment appears to be rapidly changing. Quick expansion of global business is a key driving force for growth in nearshoring services.


Here you can find the latest information

Success Stories

Frequently Asked Questions

  • 1. What are the IT Services that Comarch ICT offer?

    IT Services that Comarch ICT offer can help provide flexible, cost-effective and high quality IT services in order to operate efficiently. Our IT services are based on ITIL-best practices and proven methodologies. We specialize in establishing teams of experienced engineers and Service Managers dedicated to their projects and processes. Broadly, Comarch ICT provides the following services: 

    • Outsourcing of IT processes
    • Service Desk
    • Comprehensive end-user infrastructure support
    • Support for application software and enterprise management systems
    • Management of network and IT security systems
    • Management of the server infrastructure, operating systems, databases and virtual platforms
    • Project management and consultancy in the field of IT
  • 2. What are the main advantages of working with Comarch ICT?

    Comarch ICT works closely with you to deliver cutting edge solutions that both fulfil your specific requirements and are also a cost-effective. Our aim is that our high-quality solutions will be delivered on time and optimize performance of IT infrastructures. We work closely with world-leading technology providers to ensure that our customers benefit from all the advantages this technology offers.

  • 3. Who are your main customers? For what size organization is outsourcing most suitable?

    Comarch ICT is ready to support operations companies from both the public and private sector. Outsourcing is a low-risk, low-cost opportunity, preferred not only by small and medium enterprises, but also for international corporation. We provide all our clients with solutions that meet their needs.

  • 4. How long is a typical IT Services contract for? What contracting model do you prefer?

    The shortest-term agreement can be a year. The contract duration depends on your business requirements and can be negotiated as needed. We are flexible in terms of contract conditions however based on our experience preferred minimal duration of outsourcing contract is 24 months to maximize your benefits.”    

  • 5. Do you offer weekend work services?

    Yes, our team is available 24/7 365 days a year and for mission critical projects, our services will be available even on weekends. Scope of the project depends on the SLA signed agreement between Comarch ICT and the customer.  

  • 6. Can you provide services and support for remote office?

    Yes, Comarch ICT can provide support to remote office. 

  • 7. Can you provide services locally, at the client’s premises?

    Yes, Comarch ICT provide services at the client’s premises, if required. This may be especially useful in initial requirements gathering, final project implementation or transition phase. 

  • 8. Do your engineers maintain certifications and participate in ongoing professional trainings?

    All engineer’s involved in the project are required to keep vendor certifications the most up to date.

  • 9. What size project is appropriate for you?

    We focus our activities regarding IT outsourcing and integration on medium and large companies. The size of the project depends on the specific customer’s needs. 

Encountering Digital Challenges?

Clear Your Path with Our Free No-Risk Consultation.

    Related materials

    Future of Data Centers
    Building the Public Cloud: The Future of Data Centers

    Learn how to build an effective, comprehensive public cloud strategy, optimize cloud costs, and maximize uptime.  

    Download the White Paper

    Comarch Data Center
    Comarch Opens a New Data Center in the Phoenix Metro Area

    Comarch, a global leader in IT solutions, announced the opening of its new 32,000-square-foot data center in Phoenix, Arizona.

    Read news

    Data Center Dominance - Comarch Featured in Forbes

    A New Facility In Mesa, Arizona, Helps Enterprises Reach Their Performance Pinnacle.

    Read the full article

    Data Center Video
    Data Center Video

    Let Us Manage Your IT Infrastructure so You Can Focus on Running Your Business Worry-free

    Watch the video

    The Business Potential of Cloud Migration
    The Business Potential of Cloud Migration

    Curious about the state of Cloud Migration? This white paper reveals surprising trends. Delve into this collaborative study, presenting insights from decision-makers from Germany, Austria, and Switzerland.

    Download the White Paper

    How Can We Help? 💬

    Want to reduce the cost of your IT infrastructure? Need improved data security? Let’s chat.

    Schedule a discovery call