Service Management, Data Centre and Network & Telephony Services for Thomas Cook Group

Founded in 1841 and headquartered in London, Thomas Cook Group Plc is among the top organisations within the leisure, travel & tourism industry. It is listed on the FTSE 250 index of the London Stock Exchange and operates in over 20 countries; being the number one or two in its core markets.

The company focuses on delivering inspiring personal journeys to over 20 million customers per annum as the trusted pioneer in global travel. Thomas Cook Group Plc is supported by nearly 30,000 members of staff who live by the company’s philosophy of putting the customer at the heart of everything they do.

Implemented solutions

Comarch Data Center

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Comarch Network Managed Services

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Service Management, Data Centre and Network & Telephony Services for Thomas Cook Group

Solution


The scope of the project includes:

  • To provide skilled IT professionals that would be responsible for processes and data centre operations at Thomas Cook Group Plc
  • These IT professionals to include engineers and analysts delivering services as a part of the Thomas Cook IT team
  • To assist Thomas Cook Group Plc in the cutover of the data centre and daily operations from the previous provider to Thomas Cook
  • To assist Thomas Cook Group Plc in the knowledge transfer process between the previous provider and Thomas Cook
  • To deliver the on-going support of the data centre operations

 

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