Dedicated and highly experienced program managers coordinate your loyalty program by executing operational tasks, software application administration, as well as providing expert guidance. By choosing Comarch you will mitigate the risk of program management while simultaneously freeing up internal resources through delegating time-consuming processes.
The scope of services provided by Comarch program managers include:
- managing the workload of Comarch employees engaged in the project (Single Point of Contact)
- support in program organization to selection and management of marketing services providers, partners and subcontractors
- managing all administrative tasks within the Comarch Loyalty Management system (configuration and execution of loyalty campaigns, updating accrual rules)
- generating periodic reports on the performance of the program (KPIs)
- conducting anti-fraud policy along with the preparation of fraud reports