Igepa Group decided to optimize their current digital archive solutions. Once they encountered usability problems with handling of the existing solution, they realized that there is a room for improvement.
Vast amounts of data to be stored and processed
Complex structure of digital archive model
Integration with many different systems, including third party software (CRM, etc.)
Usability needed to be improved
Comarch Document Management solution implemented for Igepa Group provides a number of functionalities. The solution allows for the import of documents from mailboxes of different employees and multiple hard drives. Files can also be imported from the ERP system. Moreover, a dedicated plugin to Siebel CRM enables easy import and export of documents directly to/from Comarch’s solution.