The confetti has settled. The server load graphs have finally returned to a normal heartbeat. And you’re probably staring at a Q4 revenue spike that is going to look fantastic on the next board deck.

In this episode of Let’s Talk Loyalty & Loyalty TV, Aaron Dauphinee sits down with Kate Booth, President of RMG Loyalty, to explore how loyalty programs can bridge the gap between consumers and small businesses across Canada.

In this insightful episode of Let’s Talk Loyalty & Loyalty TV, Amanda Cromhout speaks with Sarah Richardson, CEO of the Australian Loyalty Association, about the key findings from the 3rd edition of the Australian Loyalty Insights Report.

In this inspiring episode of Let’s Talk Loyalty & Loyalty TV, Bridget Blaise-Shamai speaks with Sid Krishna, Vice President of Carnival Cruise Line, about how Carnival is elevating the customer experience as a core driver of loyalty.

Is AI a friend or foe? Michał Mędrala, Executive Board Member at Comarch, joined Amanda Cromhout on the Blind Loyalty Challenge to answer a series of rapid-fire questions that quickly evolved into a conversation about the role of AI in loyalty.

In this milestone episode of Let’s Talk Loyalty & Loyalty TV, Paula Thomas celebrates the 25th anniversary of Emirates Skywards — the programme that first inspired her own journey in loyalty marketing.

In today’s episode, Carly Neubauer sits down with Mel Grafton, Head of Digital and CRM at SHEIKE, to explore how the Australian fashion brand brought SHEIKE Society — its first-ever loyalty program — to life.

In today’s episode, Bridget Blaise-Shamai sits down with Mariana Fonseca Medina to explore how Walmart Mexico & Central America is redefining customer loyalty in retail.

Our recent webinar, Level Up Your Loyalty Game: Why Gamification is the Missing Engine in Modern Customer Engagement, sparked plenty of great questions – more than we could fit into one hour. It would be a shame to just leave them hanging...