How do you turn a smartphone full of personal memories into a brand's secret retention weapon?

As the Chief Loyalty Officer at Saudia Group, Kashmira joins Comarch's Michał Ostasz for the new episode of the Loyalty Personality Quiz. Her forward-thinking approach might just challenge what you know about standard retention mechanics.

Your customers are already using AI to hunt for better rewards, optimize their point-pooling, and game your system. Meanwhile, your legacy loyalty tech is stuck in a 12-month IT backlog.

If anyone knows what makes elite flyers tick, it’s Mark Ross-Smith. As the CEO of Loyalty Status Co, Mark sat down with Comarch’s own Michał Ostasz to tackle the burning questions every loyalty marketer is debating right now.

We sit down with Amanda Cromhout, CEO and Founder of Truth Loyalty and a seasoned loyalty powerhouse who brings some seriously fresh perspectives to the table. If you've ever felt like your marketing data is missing a heartbeat, Amanda’s take on the industry is exactly what you need to hear.

If you couldn’t make it to Kraków this year, you missed a global mastermind completely redefining how the world’s top brands connect. Comarch User Group 2026 was a high-octane look into the future.

Securing a fast return on a customer retention platform is incredibly challenging within fragmented technical environments. Prolonged software implementation cycles drain operational budgets long before the first member registers.

Live from LRMS Berlin 2026! Our Comarch representatives, Kazimierz Cięciak and Paweł Ciężki, recently sat down with Carmen Garcia in Berlin for a special recording of the Loyalty Leaders Podcast.

What happens when you strip away the pre-approved interview scripts? You get the Blind Loyalty Challenge—a series where industry leaders are put in the hot seat to answer questions they’ve never seen before.