Managed IT Services

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Empower your organization’s success with our comprehensive suite of IT professional services. Make technology work for you, not the other way around.

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Professional IT Services

Discover Our Full Range of Managed IT Services

Empowering Your Success: Innovative IT Solutions for Every Challenge

  • Infrastructure Complexity – Simplify IT infrastructure management to ensure efficiency, security, and adaptability.
  • Data Security and Compliance – Comarch private cloud solutions and data virtualization services are designed with robust security measures and compliance standards in mind.
  • Scalability and Flexibility – Find the perfect balance in Comarch’s hybrid cloud between easy scalability and maintaining control.
  • Cloud Management and Cloud Migration – Managing multi-cloud environments can be overwhelming. Leverage comprehensive support for public cloud platforms, optimizing both cost and performance.

  • Performance Optimization – Elevate IT  capabilities to the next level.
  • Network Reliability – Managed network services guarantee a robust and future-ready network services, essential for uninterrupted operations.
  • End-User Support – Ensure your end-users remain productive and engaged with professional onsite and offsite support.
  • Service Desk Efficiency – Resolve issues as soon as they emerge, with IT experts available around the clock.
  • Resource IT Constraints – Gain access to top-tier IT professionals when needed, with flexible payment options.

Comarch ICT Services in Numbers 

  • 24  /7

    service desk and global operation center availability

  • 250  +

    IT experts at your service

  • 25  +

    years of proven experience

  • 1000  +

    gas stations with network support

  • 30  +

    R&B production sites serviced

  • 30

    years of experiences

Why Comarch

Comarch: Where Worldwide Proficiency Meets One-on-one Connection

  • Opt for the Industry Leader: Choose Comarch for top-tier managed IT services.
  • Global Expertise at Your Service: Leverage our extensive worldwide experience in managing IT services.
  • Proven Excellence: Rely on a track record of outstanding performance and success.
  • Expertise in Niche and Legacy Technologies: Benefit from our proficiency in specialized and older technologies.
  • Be Free from Vendor Lock-Ins: Enjoy the flexibility of choice without being tied down to specific vendors.
  • Enjoy Transparent Service with Data Protection: Access clear SLAs, robust data security, and flexible pricing for peace of mind.
  • Experience a Personalized Approach: Receive tailored solutions crafted to match your business goals.

For agile, dependable IT, choose Comarch.

  • RENAULT

    Now, after migrating to Comarch Power Cloud, we have all the cloud advantages for the iSeries-based systems, including full scalability, high availability, consumption-based billing, simplified administration, and access to built-in tools.

    CHRISTOPHE LORIN
    IS/IT Manager at RRG Warszawa

  • SCHNELLECKE LOGISTICS

    Implementing a successful digitization strategy at Schnellecke Logistics means, for us, focusing on value-adding IT services when using our own resources. Partnering with Comarch is based on reliability, fairness, and being on an equal footing, which helps us to sharpen that focus. The global cloud services of Comarch used for our logistics system, SILENA, are complex and require maximum reliability, stability, and failure safety.

    Karsten Keil,
    Vice-President of IT at Schnellecke Logistics

  • HERMES GERMANY

    The good experiences in the partnership with Comarch have strengthened our decision. We are very satisfied with Comarch ICT and the many years of trusting collaboration.

    Bert Woschkeit, CIO at Hermes Germany

  • BOOST

    Working with Comarch was a pleasure. We knew the project requirements were very demanding, but Comarch engineers were up to the task. Not only did they meet all the requirements and deadlines, they also provided our team with the necessary know-how about the implementation during the deployment. We look forward to future collaborations with Comarch.

    Project Manager, Axiata Digital eCode, BOOST

  • JetBlue Airways

    We wanted to offer our customers a flexible program which would honor their actual spend and not, as most programs do, the miles covered during flights. The selection of the appropriate technological partners is of crucial importance for implementing our world-class program. We are satisfied with Comarch and we hope our cooperation will be long and successful, We have found Comarch to be a great partner, both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovative relationship.

    DAVID CANTY
    Loyalty Marketing Director JetBlue Airways

  • EBRO ARMATUREN

    In the last seven years of successful cooperation, Comarch proved its ability to deliver high quality IT services. The implemented solutions have already been growing with the fast, global development of Ebro Armaturen. We are sure that partnership with Comarch is future-oriented and adjusted to our needs. We highly recommend Comarch solutions
    to any large enterprise that is looking for a reliable IT partner.

    MR ATHANASIOS MARGARITIS
    CIO Bröer Group

  • THYSSENKRUPP

    Comarch proved to be a very reliable and trusted partner in the field of IT Infrastructure projects. It proved that it can carry out projects locally and remotely, with the help of local partners. We are satisfied with our cooperation and the flexibility of Comarch as it quickly adapted to any change in this project. I would definitely recommend Comarch as a provider of ICT services.

    RONALD TEN WOLDE,
    IT Infrastructure Standardization
    and Harmonization Program Manager

    From Manufacturing to Finance And Beyond:
     Where Comarch Makes a Difference

    • Manufacturing

      Reliable IT infrastructure management for manufacturing allows you to focus on core operations and maintain business continuity. Comarch’s IT Department as a Service ensures manufacturing agility and optimized processes.

      Learn more

    • Finance and Banking

      Stay focused on your core financial operations while we manage and streamline your IT processes effectively. Optimize your efficiency and ensure business continuity through our tailored solutions, such as outsourcing and managed hosting, among other IT services for finance and banking.

      Learn more

    • Automotive

      Comarch provides professional IT services for the automotive industry through both short and long-term engagements. Our offerings range from single task-based cooperation, such as IT infrastructure consolidation and standardization, to ongoing IT support.

    • Retail and E-Commerce

      We optimize online shopping experiences by managing traffic surges during sales. Leveraging expertise in Oil and Gas retail managed network solutions and Telco partnerships, we offer tailored data transmission solutions with cost optimization through network integration and other IT services for retail and e-commerce. 

      Learn more

    • Healthcare

      Entrust our skilled IT professionals to perform a complete hardware platform reconfiguration. Let us handle firewall and server setups, backups, monitoring, virtualization implementation, and other healthcare IT services. Elevate your operations further with our comprehensive contact center solutions.

    • Other Industry Solutions

      Comarch offers tailored IT services to cater to the unique needs and regulatory requirements of various industries and companies reliant on servers or computers, including the Oil and Gas sector (specifically downstream services). Let IT as a Service guide your journey towards digitization, offering a service desk available in English or on-site, providing personal support.

      Building Trust Through Certification

      Take proactive steps to embrace the trust, security, and legal compliance embodied by our wide array of industry-recognized certificates. Seize the opportunity to witness the strength of our alliances with technological partners such as AWS, IBM, MS, and numerous others.

      The comprehensive list of industry standards we adhere to can be found here. If you have any further questions, please feel free to reach out to our experts.

        Empower Your IT Decision-Making?

        Download our latest white paper to get inspired about your IT infrastructure.

        Grab It Now

        Frequently Asked Questions

        • What’s the difference between Managed IT Services and Professional IT Services?

          Usually, professional services entail short-term engagement to complete a specific project, while managed services offer on-going support. Comarch offers both options, and our IT consulting services can help you determine the best fit for your company.

        • What are Managed Infrastructure Services?

          Managed Infrastructure Services involve outsourcing the management and maintenance of your company’s IT infrastructure to a specialized provider like Comarch. These services encompass overseeing servers, storage, and networking to ensure optimal performance.

        • What is Cloud Management?

          Cloud Management involves optimizing cloud-based resources, services, and applications to ensure security, cost-effectiveness, and efficiency in a cloud environment. Our services assist businesses in leveraging the benefits of the cloud while maintaining control and governance over their cloud infrastructure.

        • What are Network Services?

          Network Services are fundamental for the secure operation of modern businesses, encompassing a wide array of technologies and applications. These capabilities, including security services, remote access, and more, facilitate communication, data sharing, and resource access.

        • What is Desktop and End-User Support?

          Desktop and End-User Support involves providing assistance, troubleshooting, and technical help to individual computer users within your organization. This support ensures that end-users can effectively utilize and maintain their computing environment to carry out their tasks efficiently. 

        • What is Service Desk?

          A Service Desk is a centralized point of contact that serves as the primary interface between users and IT support. The Service Desk is responsible for managing and coordinating the resolution of incidents, service requests, and inquiries. It plays a pivotal role in ensuring timely and effective support.

        • How does IT Department as a Service work?

          IT Department as a Service (ITDaaS) is a managed IT service model where companies outsource their entire IT maintenance or specific functions to a third-party provider. Outsourced IT services reduce costs, grant access to specialized expertise and hardware, and enable organizations to focus on core business functions.

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