The Loyalty Program Health Check is a proprietary Comarch service that is perfect for brands and retailers with existing loyalty programs.
Our experienced consultants will perform a qualitative and quantitative assessment of your current loyalty program and compare the key program indicators relative to industry benchmarks in five key areas. Then, we can determine which areas need to be improved urgently, as well as what the strengths of your program are and how you can leverage them.
Our goal is to provide you with actionable recommendations that will boost the performance of your program to the next level.
Here are the five areas we dive into:
Business Performance Check
Customer Satisfaction Check
Participating brands will receive a detailed scorecard on the 5 key areas defined above and high-level, actionable recommendations on how to enhance their loyalty program.
In this blog, we will explore the key elements that help define the success of a loyalty program both in the short term as well as in the long-term.