Comarch Network Operations Center (NOC) - is a comprehensive solution as single point of contact with the client, providing technical support for the Monitoring and Service Desk in the area of IT infrastructure and business applications for all types of businesses and institutions.
Comarch Network Operations Center (Comarch NOC) provides:
Comarch NOC provides monitoring services in the following areas:
Monitoring systems used at Comarch Network Operations Center allow analysis of the work of such elements as:
Network monitoring services use a tool that automatically discovers and constantly monitors all components of your networking equipment and IT services. By a using this special tool, it is possible to monitor devices, services, ports or protocols and analyze traffic on your network. Network monitoring is a essential service for companies of any size and branch.
NOC stands for Network Operations Centre. The term NOC refers to the organizational unit responsible for providing technical support for the Monitoring and Service Desk around IT infrastructure and applications for all types of businesses and institutions.
Customers may contact the Comarch NOC anytime to report issues, ask questions, or require any general assistance with their service.
For technical issues with your service, please feel free to contact the Comarch NOC at (0048) 12-684-8815, via fax: (0048) 12-684-8984 or via email at email@example.com
The Comarch Network Operations Center is located at Życzkowskiego 21 Street, Krakow, Poland and is staffed 24 hours a day, 7 days per week.
At any time and for any reason, you can contact the Comarch Network Operations Center (0048) 12-684-8815 or via email at firstname.lastname@example.org).
The NOC performs hourly status checks, at the minimum, on all customer trouble tickets. Callbacks after an incident is done to perform initial diagnosis and to inform customer about how the issue will be fixed. The customer should also expect to receive a status update from the Comarch NOC. How often depends on SLA agreement with each customer.
Absolutely. One part of our service is application monitoring. Contact us to learn more.
If you can’t find the answer to your question here, or you would simply like to find out more about our Comarch Network Operations Center, please contact us today.