A commissioned study conducted by Forrester Consulting on behalf of Comarch
Loyalty Marketing & Rewards Programs
– Global Market Report 2022
Find out what drives loyalty these days and use this information to improve your customer engagement strategy


Here's what the loyalty market ACTUALLY looks like today...
Based on a commissioned study conducted by Forrester Consulting on behalf of Comarch, this report will present you with a very much realistic overview of the loyalty industry, without making any questionable assumptions and inaccurate predictions.
From this report, based on real data collected from more than 500 loyalty program decision-makers, you will learn:
- Which loyalty program functionalities businesses find essential these days
- What kind of support in regards to loyalty program design & management companies expect from vendors
- Which loyalty marketing trends & innovations are expected to go mainstream in 2022 and beyond
- What the companies' plans for the next 5 years are in terms of expanding their programs

Paula Thomas, Host of the “Let’s Talk Loyalty” Industry Podcast
Loyalty marketing is the most powerful tool I know of to connect you with your customers, and I’m continually impressed with Comarch’s case studies and credentials. This global loyalty market report is an exciting insight on what’s to come in the months and years ahead.”