Comarch Loyalty Consulting
Strong brand advocacy, strong enterpriseAdjust your loyalty strategy to meet market challenges
Gamechanger in LoyaltyEnhance your ability to boost customers’ long-term engagement with gamification
Healthy loyalty program means wealthy businessEvalute your program performance using Comarch DIAMETRICS®
Getting the right tools for driving customer loyalty is one thing. Using market-proven methodology like DIAMETRICS® is another. Knowing how to use them effectively to gain a competitive advantage in today's data-driven business environment is something else entirely.
Analogically, building a successful marketing strategy involves taking a customer-centric, cross-functional approach throughout the whole organization. It also requires a deep understanding of the relationships between people and modern technologies. That's what we're here for.
-

Loyalty Strategy
There are countless important decisions needed to be made before one can bring a complex loyalty program to life.
Combining a robust technology, top-of-the-line customer experience, highly engaging content, relevant management of marketing resources, and solid fraud prevention policy - all at the same time - can be quite difficult. Don’t worry - we’ll take care of it. -

Digital Transformation
The process of incorporating new technologies into one's business is one of our main areas of expertise.
Our goal is to help companies face the challenges posed by the digital revolution. Having many years of experience in running successful loyalty projects all around the world, we can be your guide on your way to becoming a digital leader.
Our services
Our clients
-

JetBlue Airways
Development of a successful Engagement Strategy and Implementation Support during redesign phaseRead more -

Vingroup
Creation of new Loyalty Program Concept and identify the direction of developmentRead more -

Heathrow Airport
Ongoing Implementation support and Program RedesignRead more 
True Digital
Creation of a new Loyalty Concept for the True You App and Innovation Architecting related to customer satisfaction
Costa Coffee
Project management during implementation of Comarch Loyalty management. Ongoing Implementation Support and development of an Engagement Strategy
METRO GROUP
Development of Loyalty Program Concept, Customer Value Proposition enhancements, validation of Business Model
Our publications
-

17 Jul 2026
Kashmira Motiwalla on Personalization | Loyalty Personality QuizAs the Chief Loyalty Officer at Saudia Group, Kashmira joins Comarch's Michał Ostasz for the new episode of the Loyalty Personality Quiz. Her forward-thinking approach might just challenge what you know about standard retention mechanics.
-

08 Jul 2026
AI-Native Loyalty: How to Bypass the 12-Month IT QueueYour customers are already using AI to hunt for better rewards, optimize their point-pooling, and game your system. Meanwhile, your legacy loyalty tech is stuck in a 12-month IT backlog.
-

03 Jul 2026
Mark Ross-Smith on Contextual Engagement | Loyalty Personality QuizIf anyone knows what makes elite flyers tick, it’s Mark Ross-Smith. As the CEO of Loyalty Status Co, Mark sat down with Comarch’s own Michał Ostasz to tackle the burning questions every loyalty marketer is debating right now.
Tell Us Your Case 💬
Upcoming RFP? More info about product and services? Talk integrations? Need a price estimation?
Newsletter
Customer loyalty tips
straight to your inbox
Join the other 10 000 subscribers to start receiving:
![]() | ![]() | ![]() |
| Educational Materials | Inspiring Success Stories | Trending Event News |
Please wait

















