What will happen if your company takes a more customer-centric approach? Well, it may become one of the most profitable companies in the country – we kid you not! Want an example? In the latest episode of the “Let’s Talk Loyalty” podcast, Daniel Pagano, CMO & COO at Livelo, joins Paula Thomas to discuss Livelo’s journey of becoming the leading loyalty and coalition marketing services provider in Brazil. This is one of those conversations that may inspire you to redefine your strategy. Enjoy!