Insights
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Transforming Malaysia's Insurance Landscape: Digital Innovation for Enhanced Customer Experience and Operational Agility
In collaboration with AIBP, we bring you insights from a closed-door roundtable session with IT and business leaders from Malaysia’s top insurance companies. The discussion focused on how digital innovation is reshaping customer experience and operational models in the Malaysian insurance sector. -
Comarch & AIBP: Technological Revolution: Reimagining Insurance in the AI Age
This report reveals how decision-makers are navigating the shift—from AI and automation to the personalization of services—and preparing their organizations for long-term, sustainable growth in a digital-first world. -
Digital Transformation for Insurance: Opportunities, Challenges, Recommendations
In this ebook, we present the direction of the insurance industry and the steps the insurer should take to make the best decisions regarding the choice of operating systems and technologies. -
Receivables Finance at a Crossroads: Key Insights from a Quarter Century of Market Evolution
The receivables finance industry has transformed significantly over the past 25 years. Once seen as a niche financial service, it has become a mainstream liquidity solution for businesses worldwide. But as client expectations evolve and technology reshapes financial services, the industry faces a crucial question: Can it keep up with the pace of change? -
Redefining the Insurance Customer Experience in Thailand: Balancing Digital Innovation and Changing Consumer Demand
How is the insurance industry in Thailand redefining customer experience with modern technologies and innovative strategies? This report created by AIBP and co-hosted by Comarch provides practical insights and inspiration to drive change in your organization. -
Shaping the Future of Banking: An Exploration of ASEAN Trends and Transformations
Discover the key trends and technological advancements transforming the ASEAN banking sector. Gain insights from industry leaders and experts to stay ahead in a competitive landscape. -
Beyond Legacy: Strategies for Successful Insurance Transformation in ASEAN
Our latest report, "Beyond Legacy: Strategies for Successful Insurance Transformation in ASEAN" is a comprehensive guide to modernizing your insurance operations. Discover practical strategies and real-world examples designed to help insurers like you transition to a customer-focused digital future. -
Insurance Transformation: How To Go About It?
Going through this report, you will embark on a journey exploring how insurers see the future of digitization, what areas they want to transform in the first place, and whether they see value in the development of insurance systems. You’ll discover their willingness to invest in modern technologies and automation tools, as well as the challenges they face. Furthermore, in addition to our respondents’ answers, we will provide insights and expertise on those topics -
Decoding IT Dynamics in Factoring: Ensuring Resilient Software for Financing Receivables
This whitepaper was created in collaboration with BCR Publishing. Whether you're a finance expert or new to receivables financing, our report covers crucial topics: Infrastructure and Scalability, Smooth Data Migration, Pricing Models in Factoring, Implementation Methods: AGILE vs WATERFALL, System Maintenance for Profits and Release Plan: Knowing Where We're Going -
Navigating the Future of Wealth Management: From Customer-Centric Strategies to Sustainable Finance
In recent years, competition in banking and management has moved away from customer service. If you want to access a topic that requires the use of cutting-edge technology in financial institutions, develop detailed customer focus and robotics and artificial intelligence consulting to download our ebook. -
How to choose the right insurance software?
Choosing the right system for an insurance company is not an easy matter and many factors must be taken into account. The following ebook can be on the one hand a checklist for analyzing the available options, and on the other hand, the initiator for deliberation on issues that are worth exploring first. -
Poll Results Report
Read the report „Facing a legacy system – a real challenge for insurers”. We at Comarch created the document based on the poll conducted during the webinar co-organized with The Thai Life Assurance Association (TLAA) in Bangkok. -
Mobile and Self-service: Life Insurance Trends in Thailand
Thai insurers were asked to share their thoughts on the industry future and challenges from their regional viewpoint. It’s an immeasurable source of information on the Life Insurance market in Thailand, including the review of customer needs and demands. -
Trust and communication: CX excellence in the digital world
Customer experience is a crucial aspect of today’s services. In Insurance, keeping relations may sometimes be as important as the attractive offerings. Knowing how to reach your customers and keep them in touch may be critical to winning them over. -
Improving User Experience with Technical Documentation for Microservices: How They Even Relate?
Financial institutions taking the next step in digital transformation and wanting to build ecosystems for serving customers are facing the choice of the technology that will allow them to meet current requirements and ensure continued future growth. According to our experiences, a well-prepared technical documentation shortens the implementation time by even 30%. -
Digital loyalty currency: next generation of loyalty programs in finance
Building modern loyalty requires breaking with the strategies of a bygone era. Customer expectations for prediction, personalization and value delivery on their terms are constantly growing. If financial institutions fail to learn to respond to them — or even anticipate them — they lose the race against more digital competitors. Learn how to stay on top of the wave and build a loyalty program ready for tomorrow's challenges. -
Knowledge is power: the role of AI in building loyalty in finance
Can the financial industry win customer engagement while remaining only as financial or insurance service providers? Download our e-book and find out what role AI plays in building loyalty and why does proper data analysis provides an advantage in this process? -
Challenges of building a data-driven organization
The White Paper discusses the data driven approach to decision-making, starting at the crucial elements of the approach, identifying the difficulties companies face, as well as providing success stories and recommendations. -
Factoring of the future – why factors need to look to the cloud
This Finextra white paper, produced in association with Comarch, explores the challenges for new and existing factoring companies -
How insurers can build better relationships with their customers
A preliminary research on how the insured view their insurers -
Middle East Bank Loyalty Trends Guide for 2021
Download our guide to the most important trends and learn more about Artificial intelligence, Digital Marketplace and Gamification -
Personalization of banking services via digital transformation
How to better understand your clients’ unique needs and effectively drive long-term customer loyalty -
Cyber Security whitepaper
Securing Enterprise Authentication Without Sacrificing User Experience
Cyber threat landscape & security methods to combat online frauds
Watch the full video interview with Adrian Korczyński, Cyber Security Business Unit Director made by Center of Financial Professionals and hear more about:
- current cybersecurity landscape and fraudulent activities institutions should protect against
- security weaknesses across the industry that should be considered as an early port of call
- how can financial institutions review their user work environment to identify areas requiring increased security
- key protection methods to combat frauds
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Is Ready-Made Factoring Worth the Fuss?
Upgrading your factoring system is a major decision – so how do you know if a ready-made solution is the right fit? Gain exclusive insights from industry leaders in our on-demand webinar, where we dive deep into the challenges and benefits of transitioning to modern factoring platforms. -
Mastering Modern Factoring - Best Practices for System Implementation
In our material „Mastering modern factoring: best practices for system implementation” that we’ve realized with SME Banking Club, Karol Leszczyński, Product Development Manager at Comarch Factoring Platform, answered the essential and crucial question of how to choose the right factoring system and implement it. -
SME Bank Conversational - Factoring market development and pace of digitalization in the CEE region
In 2022, the growth of the factoring and receivables finances market was 18.3% on a global scale and it is estimated to grow over the next years. In this conversation, we present the reason behind factoring growth and the necessity to keep up the digitalization in the factoring industry. -
BCR Webcasting - Factoring Ecosystem in the Middle East market – challenges & insights
In this webcast, organized thanks to BCR Publishing, Latif Sheik, Business Development Manager at Comarch Middle East, shares his insights on how to gain an edge in this emerging receivables finance market with modern SCF and factoring software. -
Life Transformation – P&V Success Story
Comarch and P&V aligned ambitions to deliver a solution that stands out in the Belgian life insurance market. In this video, we proudly present to you how our effective cooperation went and what benefits our client achieved by implementing our modern packaged solution. -
Facing a legacy system - a real challenge for Insurers
Watch the webinar “Facing a legacy system – a real challenge for Insurers”. Our expert Dulyalak Smanbut will explain why modernization is an operational imperative for insurance companies now. -
Why do banks have to go deeper into data analysis and offer automation in their loyalty programs?
Watch our webinar in collaboration with MS events in which Comarch experts together with banking executives discussing challenges and opportunities of usage of machine learning in loyalty for banking. -
Win the digital race!
Watch our webinar from Insuretech Connect Asia 2021 and get to know how to win the digital race! -
Digitalization of factoring: Market & Innovations Overview
During the webinar, experts discussed the role of factoring and how its services changed in the CEE region -
Filling the $1.5tn trade finance gap
How much can technology bridge? -
TechCity Connect 2020
Digital Transformation – What Next? -
The Factoring of Today: trends and forecast
How has the risk approach changed to graning new factoring limits and working on an existing portfolio? -
Security Meets Convenience
How to Use Your Mobile as a Strong Authorization and Authentication Tool
