Comarch will take part in the 4th Retail Bulletin Customer Loyalty Conference. The event will take place on 12th June 2013 in Cavendish Conference Centre, London.
The 4th Annual Customer Loyalty Conference has been designed specifically to help retailers understand how they can spot opportunities and address business challenges. It is an opportunity to learn about the key pillars of building customer loyalty – big data, mobile applications, social media, CRM and to develop insight into the minds of customers and to implement all these factors into a solid business strategy.
At the conference Comarch will be represented by Marcin Sobek, CRM & Marketing Managed Services Director, in a panel discussion called ‘Customer Experience – Insight and Retention’. The session will focus on how to successfully develop CRM strategies in order to optimize customer experience.