customer management interactiveCustomer Experience Management Interactive will take place on 13-15th March 2016 at Indigo Pearl Hotel on Phuket Island, Thailand. The event is held under the slogan: “Developing the Right CX Strategy using Innovation & Technology to Drive Future Growth”.

The forum is an invitation-only event. Chief Customer Officers, Chief Marketing Officers, Heads of Customer Experience, Digital, Analytics or Customer Service from global and local organizations in Asia will be attending this edition.

Top speakers include Matt Paterson from Vodafone, Adam Geneave from Wyndham Hotels, Binu Azad from Philips as well as Bartosz Demczuk and Jaroslaw Wludyka from Comarch. Our presentation is entitled “Perfect Storm” – mix of customer expectation, technologies & social media. Are we really ready for that?” and will be focused on communication, customer’s attention span and best global practices related to the intersection of technology and customer experience. 

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