Comarch Insurance Claims is an end-to-end platform automating life and health claims processing. This best digital insurance software ensures faster payouts, lower costs, and seamless API-ready integration for insurers.
Transform your claim process with end-to-end process automation, seamless integration, and superior customer experience
Reduce claim costs, speed up decision-making, and empower your insurance operations with Comarch Insurance Claims – a comprehensive end-to-end software solution.
Comprehensive claim software for life, pension and health insurance across all channels
Up to 40% faster claims handling – intuitive interface and automation reduce manual work
Cost reduction & payment control – monitor limits, detect fraud, avoid overpayments
Seamless integration – SOA-based, API-ready, accounting & banking compliant
Superior customer experience – quick decisions and transparent status updates
User-friendly interface adjusted to claim type for efficient service and fast benefit payouts
Scalable & secure – process thousands of claims monthly, compliant and robust
Scalable & compliant – multicurrency, multilingual, adaptable to any insurance product
What does the digital claims handling process look like step by step?
Lower costs and claim ratio thanks to efficient claims payment control
- Faster claim handling and reduced costs
- Validation rules for effective decisions and limit control
Automation and optimization of claims management
- Automated payments, benefit calculations, and verifications
- Efficient processing of thousands of claims monthly per customer
Improved customer service quality
Boost customer service by accelerating decisions and payouts
Built-in Features to Empower Your Teams
Standard functionalities in all Comarch insurance systems:
- 360° client view – instant access to claim data and client details
- Advanced search & task management –optimized internal workflows
One Platform. Total Control
Comarch Insurance Claims automates the full insurance claims process:
- First Notice of Loss (FNOL)
- Full registration & cover verification
- Document validation & benefit calculation
- Manual or automatic decision-making
- Beneficiaries management and payment recipient registration
- Payment processing & document dispatch
Seamless Claims Payments
The Comarch Insurance Claims system provides:
- Benefit payment generation
- Annuities’ payment scheme or capital
- Two-step payment acceptance
- Integration with the accounting system
- Integration with the home-banking system
Efficient Document Management
The claims software handles document generation, triggered automatically or manually by the user on demand, and supports other functions connected with documents:
- Registration of incoming and outgoing documents
- Checklist management
- Generation and printing of letters to customers:
- Referrals for medical examination
- Claim decisions
- Reminders
Advanced Claims Control
More advanced functions provide:
- Claim reopening and complaints processing
- Claim technical provision (reserves)
- KPIs dashboard - analytics and productivity tracking
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Employee Benefits platform for elipsLife
Continuous Insurance Transformation of elipsLife with Comarch -
Comarch Digital Insurance at P&V
The digital transformation of P&V Group’s life insurance business. -
AXA
Delivered modern sales and client-servicing tool for the distribution network to increase their efficiency. -
IdeaBank
Shorten the process of commission calculations and centralize settlements from all sales channels. -
Oney Insurance
Automating and streamlining internal operations and cooperation with external partners from various European countries. -
UNIQA
Solution for shortening time of sales and after-sales service with additional customer communication channel to serve customers quickly and efficiently. -
Aegon
Centralizing all billing, settlement and accounting operations related to compensation plans to manage commissions without the supplier’s assistance. -
Allianz
Automating the increasing number of settlement transactions - processes about 500 thousand records of reinsurance data in 8 hours. -
Delta Lloyd Life
Covering the whole process of claim handling from claim registration to claim payment to improve the customer outcomes, service and overall satisfaction levels . -
Prudential
implementation of the solution that handles all complex commissions for the whole sales network to satisfied agents and shorten the financial operations department work. -
SwissLife
Enhancing the user experience and reducing customer service costs thanks to the self-service portal.
One ecosystem. Seamless experience
Create one ecosystem for claims with front-office software
With Comarch claims processing systems, you will create a single environment in which claims are reported by distributors, call center operators, or directly by end customers and then automatically sent to the system for claims handling. Allow all process participants to go through it smoothly and check the current process status. Additional documents required during the process will be delivered faster and easier.
Combine Comarch Insurance Claims with Comarch Digital Insurance - an omnichannel system for front-office departments, to connect all stakeholders – distributors, agents, customers, and claims handlers – within a unified digital journey:
- Omnichannel claims submission
- Real-time status tracking
- Easy document exchange and communication
Trusted by insurers across the globe
Comarch Insurance Claims is recognized in industry reports and trusted by leading insurers to transform the way they process claims. Our clients value the system's flexibility, scalability, and contribution to real business impact. Discover how our software helps companies achieve operational excellence, regulatory compliance, and outstanding customer experience.
Start transforming your claims today!
Tell us about your business needs, and together we’ll find the ideal solution to revolutionize claims handling at your insurance company.