Decavi Digital Trophy by Vivium
Comarch is proud to announce that Vivium has won the Digital Trophy at the prestigious Decavi Life-Insurance Awards ceremony. This award highlights the innovative nature of the Comarch Digital Insurance solution and its significant contribution to improving the experience of Vivium brokers and policyholders, but also demonstrates the success of a well-orchestrated partnership and successful integration.
Comarch Digital Insurance is radically transforming the way brokers write new life insurance policies for a diverse range of clients, from individuals (long-term savings, retirement savings, non-fiscal savings) to self-employed individuals, looking for Belgian supplementary pension solutions that allow for fiscal optimisation, such as SPPA (POZ/CPTI), IPC (IPT/EIP) and VAPZ/PLCI.
This solution offers significant benefits:
- End-to-end: With Comarch Digital Insurance, Vivium enables brokers to manage the entire process, from initial contact to sale and full contract management, providing a holistic customer experience.
- Straight-Through-Processing: Contracts are processed in real time, without waiting times, providing unparalleled control and responsiveness to customer needs.
- Speed, flexibility, and compliancy: Life-Connect offers fast and flexible policy management, with strict compliance with applicable laws, giving both brokers and policyholders peace of mind.


Contract management also includes essential features such as optimisation of the 80% rule and the ability to adjust policies to meet changing customer needs.
Vivium's digitisation drive also enables it to offer access to MyVivium, a customer area that enables policyholders to keep track of their life insurance policies with ease. Thanks to relevant data, MyVivium makes its customers' up-to-date situation accessible and facilitates interaction with brokers, thereby enhancing transparency and communication.
Winning the Digital Trophy is a major recognition of the P&V Group's and Comarch's commitment to innovation and the continuous improvement of their services to their customers.
Our successes
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AXA
Delivered modern sales and client-servicing tool for the distribution network to increase their efficiency.Read case study -

IdeaBank
Shorten the process of commission calculations and centralize settlements from all sales channels.Read case study -

Oney Insurance
Automating and streamlining internal operations and cooperation with external partners from various European countries.Read case study -

UNIQA
Solution for shortening time of sales and after-sales service with additional customer communication channel to serve customers quickly and efficiently.Read case study -

Aegon
Centralizing all billing, settlement and accounting operations related to compensation plans to manage commissions without the supplier’s assistance.Read case study -

Allianz
Automating the increasing number of settlement transactions - processes about 500 thousand records of reinsurance data in 8 hours.Read case study -

Delta Lloyd Life
Covering the whole process of claim handling from claim registration to claim payment to improve the customer outcomes, service and overall satisfaction levels.Read case study -

Prudential
Implementation of the solution that handles all complex commissions for the whole sales network to satisfied agents and shorten the financial operations department work.Read case study -

SwissLife
Enhancing the user experience and reducing customer service costs thanks to the self-service portal.Read case study
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