Comarch Data Centers are designed and built exclusively to house IT infrastructure. All internal and external features are constructed with high-quality materials. Building and design characteristics have been optimized to minimize the risks associated with natural hazards (e.g. flooding, storms or fire) or terrorist attacks. All water pipes are protected with a drip-tray and equipped with a leak detection system which is linked to the building management system (BMS).
The multi-level infrastructure of our DC facilities’ physical protection involves gas fire-extinguishing, CCTV, security alarms and access control systems. It is based on personal identification proximity cards and security locks. There are dedicated security zones (e.g. fencing, separated racks and cabinets) in each data center. Every room is equipped with security alarm systems that include intrusion and motion detectors.
Access to Comarch Data Center facilities is secured through a badge key system and is restricted to authorized employees. Access for third parties and visitors may be granted only through a formally documented process. Badge access within each Comarch Data Center is limited only to specific areas which are required by the employee’s job functions. The entrance door and server rooms are monitored continuously with CCTV and movement sensors.
On-site security personnel monitor Comarch Data Center facilities 24/7/365 using indoor and outdoor video surveillance. Video recordings are stored for further forensic examination.
Each Comarch Data Center is supplied with energy via two redundant external lines. Backup power supply is provided by UPS (uninterruptible power supply) systems and diesel generators. The UPS systems and diesel generators are designed to be fully redundant.
Comarch Data Centers are equipped with reliable HVAC systems to guarantee desired operational conditions for IT infrastructure.
Comarch Data Centers are equipped with multi-zoned fire suppression systems based on neutral gas. They activate only when a sprinkler head reaches a predefined temperature, or if two or more devices trigger alarms in any zone.
For systems hosted at Comarch Data Center, we have implemented a comprehensive monitoring processes supported by a dedicated solution - Comarch Monitoring System. The main purpose of Comarch Data Center monitoring is to trigger alerts about incidents that have or may have occurred on hosted systems. Additional monitoring features include reporting against SLA requirements, trend analysis included in capacity management, and intelligent monitoring (the monitoring system automatically performs limited service actions).
