Comarch Enterprise Content Management in SSP Germany

SSP – The Food Travel Experts - is the leading operator of food and beverage brands: restaurants, bars, cafés, food courts, lounges and retail facilities in travel locations: airports, railway stations and motorway service stations worldwide.

SSP has over 60 years unrivalled operational experience, employs over 30,000 people worldwide and serves millions of consumers every day, with turnovers in excess of 2 billion Euro.

Implemented solution

Comarch ECM

Enterprises today face the challenge of effective and integrated management of information and business processes with enormous growth in the amounts of data and business documents. Enterprise Content Management (ECM) systems allow a synergistic approach to processes, data and documents. 

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Comarch Enterprise Content Management in SSP Germany

The Challenge

  • With the expanding business activities of SSP Germany it had become difficult to deal with the flood of paperwork. The internal turnaround times, such as approving incoming invoices, were simply taking too long. In addition, all locations carried out inspections in an uncoordinated manner, this resulted in redundant work and increased the demand for resources.

  • Cooperation with added value for all business partners was the key phrase connected with this project. In addition to central document entry and automatic billing reconciliation, SSP Germany was also focused on improving logistics planning at the supplier level by means of establishing a uniform ordering system.


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