During the last decade, loyalty and reward management systems have evolved from simple tools designed to collect loyalty points and exchange them for low quality goods, to sophisticated systems and platforms supporting the most critical business processes of customer database management and active churn prevention. The new version of Comarch Loyalty Management enables for the development of effective, unique loyalty programs for residential, SOHO, SMEs and enterprise segments.
OXYCOM, the start-up company has decided to build a BSS Platform based on Comarch’s products. According to the agreement, the following modules will be implemented: Comarch Convergent Billing, Comarch Service Activation, Comarch Billing Mediation and Comarch ESB (Enterprise Service Bus).
To support mobile service providers on the M2M market, Comarch has created a platform, that provides end-to-end functionalities supporting telecom service providers in their M2M activities.
In answering the crucial requirements of modern communication service providers, Comarch has rebuilt the architecture of its flagship product suite – Comarch BSS – to support operators in optimizing IT architectures and cost savings, unlimited innovation, acceleration of business and shortening of time-to-market.
Comarch has introduced the new version of its Self Care product, with additional functionalities. Comarch Self Care is a web self-service portal enabling communication service providers to reduce customer service costs and increase customer satisfaction. It answers the needs of the consumer and SME markets, while the Corporate Self Care product provides advanced features for enterprises.