Comarch has introduced the new version of its Self Care product, with additional functionalities. Comarch Self Care is a web self-service portal enabling communication service providers to reduce customer service costs and increase customer satisfaction. It answers the needs of the consumer and SME markets, while the Corporate Self Care product provides advanced features for enterprises.
They are among the wealthiest, most profitable, and fastest growing companies in the world – and they turn to Comarch for delivery of their IT systems and solutions. Globally recognized brands such as Coca Cola, big-hitting banking organizations including ING Group and BNP Paribas Group, and telecommunications giants Deutsche Telekom and Vodafone are just some of the names on this year’s Fortune Magazine Top 500 list, who trust Comarch to deliver when it really matters.
Frost & Sullivan's Stratecast have published “OSS/BSS Global Competitive Strategies” dedicated to Workforce Management (WFM) Strategies for Changing Markets and Challenging Economics, highlighting the benefits of Comarch Field Service Management solution.
Comarch provides a solution supporting planning and configuration of Radio Access, Transport and Core Networks. This innovative platform delivered in the Managed Service model improves the efficiency of network planning and, in particular, supports the accelerated roll-out of the E-Plus high-speed data network.
The growing usage of data services among mobile subscribers has led to the surfacing of a brand new problem that operators worldwide have to face – the so called ‘bill shock’. Comarch’s response is an addition to the broad scope of its offer for telecom operators – the Comarch Bill Shock Prevention solution.
Comarch signed a comprehensive contract with Telefonia DIALOG, one of the biggest independent telecom service providers in Poland for the provisioning, installation and implementation of a service platform based on class 5 Soft Switches.