The October 2020 “Market Guide for CSP Business Support System Solutions” is a report prepared by Gartner, the world's leading research and advisory company. According to Gartner, “CIOs and CSPs modernizing or transforming their BSS toward a digital platform can use this research for crystallizing sourcing strategies.”

The research was created to address the influence of modern technologies such as 5G and IoT on CSPs, and to answer operators’ needs for business model adjustment, technology monetization and cost optimization. As per the report, “BSS transformation is crucial for growth and transition to future business operations, however lack of vision, complexities of legacy systems and hype around 5G and cloud-native operations are proving to be challenging to deal with.”

The Gartner report contains a detailed market analysis, BSS vendor profiles and market recommendations, which can be beneficial for CIOs at CSPs.

“Recognition of Comarch in the Gartner Market Guide for CSP Business Support System Solutions report, confirms our strong position on the BSS vendors market” – says Dominik Pacewicz, Head of Product Management at Comarch. “Year by year, Comarch aims to meet the ever-changing technological and business requirements with success. 5G, IoT and other disruptive technologies are challenging CSPs to modernize and transform their organizations. By providing innovative OSS/BSS solutions to its customers, Comarch not only becomes part of the change, but also drives further developments.”

 

The full report is available for Gartner subscribers here.

Gartner, Market Guide for CSP Business Support System Solutions, Amresh Nandan, et al, 12 October 2020

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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